Supernova Advisor Teams
A Pathway to Excellence
1. Edition May 2018
240 Pages, Hardcover
Wiley & Sons Ltd
Further versions
Strengthen and unify your Financial Advisor Team
Teams are the principle building blocks of the strategy of successful organizations. The focus of your organization may be on service, quality, cost, value, speed, efficiency, performance, or any other similar goals, but teams remain the central methodology of most organizations across sectors.
Vertical teams and horizontal teams can transcend organizational silos and boundaries if properly focused and supported. Building collaborative teams can improve the client experience. In Supernova Teams: Effective Team Strategies for Financial Advisors, you'll discover the macro rationale and justification for teams, as well as the micro benefits of team formation.
* Boost your team's effectiveness
* Discover different leadership styles
* Write winning team vision statements
* Get familiar with communication strategies
From on-boarding a new team member to finding effective ways to bolster the ones you already have, this book shows you how to turn any team into a cohesive, productive unit with like-minded goals.
Preface xi
Acknowledgments xv
Introduction: Why Form a Team? xvii
Chapter 1 Stepping Outside of Your Comfort Zone 1
Chapter 2 Distinct Types of Teams 11
Chapter 3 Team Effectiveness 23
Chapter 4 Leadership Styles/Leading the Team 33
Chapter 5 Establishing a Vision, Mission Statement, Value Proposition, and Elevator Pitch 43
Chapter 6 Operationalizing the Five Star Model 61
Chapter 7 Team Collaboration 73
Chapter 8 Shock Trauma Surgery Teams: A Compare and Contrast View 87
Chapter 9 Team Contract and Agreement 99
Chapter 10 The Key Drivers of Your Business, Forecasting Growth, and Building Your Business Plan 111
Chapter 11 Recruiting, Hiring, and Retaining Good People 123
Chapter 12 Onboarding and Mentoring a New Team Member 139
Chapter 13 Team Dysfunction: The Elephant in the Room 149
Chapter 14 The Leader/Manager Role in Building and Coaching Teams 161
Chapter 15 Wealth Management in the Digital Age 173
Chapter 16 Diverse Teams and Niche Markets 185
Chapter 17 Team Summary 199
Index 211
ROBERT KNAPP is the architect of the Supernova model he developed with a team of financial advisors and leaders at Merrill Lynch. He created Supernova Consulting Group, LLC. with the purpose of improving the client experience worldwide. Previously, he was Managing Director of Merrill Lynch where he worked for 34 years.
