|  | Go, Frank M. / Monachello, Mary L. / Baum, Tom
Human Resource Management in the Hospitality Industry
 März 1996
119,- Euro
1996. 352 Seiten, Hardcover
ISBN 978-0-471-11056-9 - John Wiley & Sons
Preis inkl. Mehrwertsteuer zzgl. Versandkosten.
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| Jetzt kaufen
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| Langtext
This book examines issue in human resource management in hospitality, including selection, compensation, motivation, training, and labor relations.
Aus dem Inhalt
Human Resources--The Key to Service Quality.
Communication.
Leadership.
Motivation.
Conflict Resolution.
Stress and Coping.
Decision Making.
Training Structure.
Organization Development.
Strategy Formulation and Planning for Implementation.
Appendix.
Bibliography.
Glossary.
Index.
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