Short description Edited by one of today's top business thinkers, this book brings together indivudals from the best business schools throughout the world to discuss every aspect of business and lay the groundwork for the key business concepts of tomorrow.
From the contents Preface.
SECTION I: LEADERSHIP.
PART ONE: LEADERSHIP AND THE BUSINESS ENVIRONMENT.
1. The Effective Leader.
2. Leading by Leveraging Your Organization's Culture.
3. The Role of Leadership in Innovation.
4. Destructive Self-Confidence: Why Do Some Leaders Go Wrong?.
PART TWO: LEADERSHIP AND LEARNING.
5. Leading by Analogy.
6. Career Imprinting and Leadership Development.
PART THREE: LEADERSHIP AND EMPLOYEES.
7. Leading by Doing.
8. Leadership for High Performance.
9. Management of Leadership Images.
PART FOUR: LEADERSHIP AND THE WORKPLACE.
10. Leadership in the Virtual Workplace.
11. Leadership in a Branded World.
12. Managing a Self-Managed Team.
13. The Merchandising of Leadership.
SECTION II: STRATEGY.
PART ONE: STRATEGIES FOR COMPETITIVE ADVANTAGE.
14. Quality Strategy.
15. Competing on Social Capabilities.
16. Dynamics of Competitive Interaction.
17. Strategic Advantage and the Dynamics of Organizational Competence.
PART TWO: STRATEGIC PLANNING AND RENEWAL.
18. To plan or Not to Plan?.
19. Mastering Strategic Renewal.
PART THREE: STRATEGIES IN THE NETWORK ECONOMY.
20. Value Creation in the Networked Economy.
21. Global Strategy in an Internet Era.
PART FOUR: STRATEGIES FOR BUSINESS EXPANSION.
22. Symbiosis or Parasitism.
23. Globalization and Management Attention.
PART FIVE: STRATEGIES FOR NON-PROFIT ORGANIZATIONS.
24. Strategy Dynamics for Non-Profit Organizations.
SECTION III: CUSTOMER MANAGEMENT.
PART ONE: RELATING TO THE CUSTOMER.
25. Understanding Customer Needs.
26. Strengthening Customer Relationships.
27. Building Customer Interface.
28. Avoiding Traps on Customer Relations.
29. Customer Relations Online.
PART TWO: EXPERIENCE WITH THE CUSTOMER.
30. Customer Experience.
31. Coping with Critical Criticism.
32. Growing Pains.
33. Persuading with Emotions.
PART THREE: MANAGING THE CUSTOMER .
34. Strategic Customer Management.
35. Designing Supply and Distribution Channels.
36. Managing Global Customers.
SECTION IV: ENTREPRENEURSHIP.
PART ONE: ENTREPRENEURIAL BEHAVIOR.
37. The Effective Entrepreneur.
38. Entrepreneurial Opportunities.
39. Nature of Entrepreneurship.
PART TWO: ENTREPRENEURSHIP AND FINANCE.
40. New-Venture Finance.
41. Untangling Service-for-Equity Arrangements.
42. Business Planning .
PART THREE: ENTREPRENEURSHIP AND STRATEGY.
43. Playing Entrepreneurial Judo.
44. Success for New Ventures.
PART FOUR: ENTREPRENEURIAL MANAGEMENT.
45. Entrepreneurial Mindset in Multinational Corporation.
46. Sustaining Rapid Growth.
PART FIVE: ENTREPRENEURSHIP AND ECONOMICS.
47. Income Disparity and Entrepreneurship.
SECTION V. PEOPLE MANAGEMENT.
PART ONE: PEOPLE-MANAGEMENT STRATEGY.
48. Talent-Management System.
49. Living Strategy.
50. Changing Foundations of People Management.
PART TWO: HR MANAGEMENT.
51. Returning Human to HR Management.
52. Change Management and HR Practices.
53. What Really Matters in HR Management?.
PART THREE: PEOPLE AND ORGANIZATION.
54. The Four Thrusts Driving Corporate Renewal.
55. Creating the Family-Friendly Organization.
56. Transforming the Process of Staffing Toward Innovation.
57. How Old You Are May Depend On Where You Work.
58. Tomorrow's Global Workforce.
SECTION VI: NETWORKED BUSINESS.
PART ONE: ORGANIZATIONS IN NETWORK ERA .
59. The Power of Networked Business.
60. Managing Networked Organizations.
61. Beyond "Synergies".
62. From Extended Enterprise to Orchestrating a Team of Companies.