|  | Shore, David A. (ed.)
Forces of Change
New Strategies for the Evolving Health Care Marketplace
Jossey-Bass Public Health/Health Services Text
 1. Edition August 2012
57.90 Euro
2012. 288 Pages, Hardcover
ISBN 978-1-118-09913-1 - John Wiley & Sons
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| Short description
This groundbreaking book is based on an innovative model developed by David Shore that serves as the foundation for his Forces of Change program. Forces of Change offers an invaluable guide and sourcebook for the latest thinking on how organizations and their leaders can navigate an ever-changing health care marketplace. The book's emphasis on creating competitive advantage and developing implementation strategies could scarcely be more timely or more in demand.
From the contents
Editor's Preface vii
David A. Shore, Harvard School of Public Health
Acknowledgments xiii
The Editor xv
The Contributors xvii
Part One: Can We Get Better? 1
1 Framing the Forces of Change 3
David A. Shore
2 The Market Dynamics of Health Care 21
Eric D. Kupferberg, Northeastern University, Harvard School of Public Health
3 Transformational Leadership: The Key to Success 35
Michael J. Dowling, North Shore-LIJ Health System, Harvard School of Public Health
Part Two: The Elements of Change 49
4 Employee Engagement and the Transformation of the Health Care Industry 51
Max Caldwell, Towers Watson
5 Patient Safety in the Era of Health Care Reform 67
Lucian Leape, Harvard School of Public Health
6 Health Care Reform and Technological Innovation 85
David Shoultz, Philips Electronics
7 Health Care IT: A Critical Enabler for Health Care Transformation 101
John P. Glaser, Siemens Healthcare
8 Health Care IT: A Reality Check 115
Ashish K. Jha, Harvard School of Public Health
9 A Systematic Solution: Integrated Health Care Management 129
Jeff Margolis, The TriZetto Group
Part Three: Reshaping the Organization 147
10 Stakeholder Interactions: Can We Transform Bad Behavior? 149
Eric D. Kupferberg
11 The Trust Prescription: How Health Care Organizations Can Win the Confidence and Compliance of Their Key Stakeholders 169
David A. Shore
12 A Winning Brand: Leveraging the Power of Intangible Assets 191
David A. Shore
13 Implementing Health Care Change through Projects 211
David A. Shore
Endnotes 229
Index 253
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