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Handbook of Human Factors and Ergonomics

Salvendy, Gavriel / Karwowski, Waldemar (Herausgeber)

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5. Auflage Oktober 2021
1600 Seiten, Hardcover
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ISBN: 978-1-119-63608-3
John Wiley & Sons

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In der neu überarbeiteten fünften Auflage des Handbook of Human Factors and Ergonomics präsentieren Dr. Gavriel Salvendy und Waldemar Karwowski eine umfassende Untersuchung der Gestaltung von Arbeitsumgebungen, Mensch-Maschine-Schnittstellen und die neueste Forschung zur Verringerung von Gesundheits- und Sicherheitsrisiken. Die Herausgeber haben praxisorientierte Arbeiten von einem internationalen Team führender Experten auf dem Gebiet der Ergonomie und menschlichen Faktoren zusammengestellt, die sowohl für Fachleute auf diesem Gebiet als auch für Sicherheitsingenieure und Spezialisten für Mensch-Computer-Interaktion von Interesse sind.

Das Handbuch enthält Informationen aus über 7500 Quellen und bietet die neuesten Erkenntnisse zu Themen wie künstliche Intelligenz, soziale Medien, Informationstechnologie und Cybersicherheit sowie Datenanalyse. In zahlreichen Fallstudien wird die praktische Anwendung der darin besprochenen Konzepte und Methoden gezeigt, und es werden die außergewöhnlichen Entwicklungen auf diesem Gebiet seit Veröffentlichung der vierten Auflage im Jahr 2012 vorgestellt.

Dieses Werk bietet seinen Leserinnen und Lesern außerdem:
* Eine gründliche Einführung in die Wirkung der menschlichen Faktoren, insbesondere im Bereich menschliche Faktoren und Ergonomie sowie Gestaltung und Integration menschlicher Systeme
* Eine Untersuchung der Grundlagen menschlicher Faktoren, darunter Empfindung und Wahrnehmung, Auswahl und Handlungskontrolle, Informationsverarbeitung und mentale Belastung
* Erwägungen zur Gestaltung von Ausrüstung, Aufgaben, Tätigkeiten und Arbeitsumgebungen, insbesondere der Arbeitsplatzgestaltung, Analyse und Gestaltung von Aufgaben und der Nutzung von Schulungssystemen
* Eine eingehende Betrachtung der Gestaltung im Hinblick auf Gesundheit, Sicherheit und Komfort, vor allem hinsichtlich Muskel-Skelett-Erkrankungen im unteren Rückenbereich und in den oberen Extremitäten sowie bei der Verwendung von persönlicher Schutzausrüstung

Das Handbook of Human Factors and Ergonomics eignet sich perfekt für Ingenieure, die sich mit den Bereichen Ergonomie und menschliche Faktoren beschäftigen, und zwar auf jeder Ebene ihrer Laufbahn. Es hat auch einen Platz in den Bibliotheken von Fachleuten verdient, die in den Bereichen Designtechnik, angewandte Psychologie und Mensch-Computer-Interaktion tätig sind, sowie von Leitern von Konstruktions- und Technikabteilungen, Sicherheitsfachleuten und Industriehygienikern.

About the Editors ix

Contributors xi

Foreword xxi

Preface xxiii

1. Human Factors Function 1

1. The Discipline of Human Factors and Ergonomics 3
Waldemar Karwowski and Wei Zhang

2. Human Systems Integration and Design 38
Guy A. Boy

2. Human Factors Fundamentals 55

3. Sensation and Perception 57
Robert W. Proctor and Janet D. Proctor

4. Selection and Control of Action 91
Robert W. Proctor and Kim-Phuong L. Vu

5. Information Processing 114
Christopher D. Wickens and C. Melody Carswell

6. Decision-Making Models, Decision Support, and Problem Solving 159
Mark R. Lehto and Gaurav Nanda

7. Mental Workload 203
G.M. Hancock, L. Longo, M.S. Young, and P.A. Hancock

8. Social and Organizational Foundation of Ergonomics: Multi-Level Systems Approaches 227
Pascale Carayon

9. Emotional Design 236
Feng Zhou, Yangjian Ji, and Roger Jianxin Jiao

10. Cross-Cultural Design 252
Tom Plocher, Pei-Luen Patrick Rau, Yee-Yin Choong, and Zhi Guo

3. Design of Equipment, Tasks, Jobs, and Environments 281

11. Three-Dimensional (3D) Anthropometry and Its Applications in Product Design 283
Liang Ma and Jianwei Niu

12. Basic Biomechanics and Workplace Design 303
William S. Marras and Waldemar Karwowski

13. The Changing Nature of Task Analysis 358
Erik Hollnagel

14. Workplace Design 368
Nicolas Marmaras and Dimitris Nathanael

15. Job and Team Design 383
Frederick P. Morgeson and Michael A. Campion

16. Design, Delivery, Evaluation, and Transfer of Effective Training Systems 414
Tiffany M. Bisbey, Rebecca Grossman, Kareem Panton, Chris W. Coultas, and Eduardo Salas

17. Situation Awareness 434
Mica R. Endsley

4. Design for Health, Safety, and Comfort 457

18. Sound and Noise: Measurement and Design Guidance 459
John G. Casali

19. Vibration and Motion 494
Neil J. Mansfield and Michael J. Griffin

20. Human Errors and Human Reliability 514
Peng Liu, Renyou Zhang, Zijian Yin, and Zhizhong Li

21. Occupational Safety and Health Management 573
Jeanne Mager Stellman, Sonalee Rau, and Pratik Thaker

22. Managing low-Back Disorder Risk in the Workplace 597
William S. Marras and Waldemar Karwowski

23. Manual Materials Handling: Evaluation and Practical Considerations 630
Fadi A. Fathallah and Ira Janowitz

24. Warnings and Hazard Communications 644
Michael S. Wogalter, Christopher B. Mayhorn, and Kenneth R. Laughery, Sr.

25. Use of Personal Protective Equipment 668
Gra|yna Bartkowiak, Krzysztof BaszczyDski, Anna Bogdan, Agnieszka Brochocka, Anna Dbrowska, RafaB Hrynyk, Emilia IrzmaDska, Danuta Koradecka, Emil KozBowski, Katarzyna Majchrzycka, Krzysztof Makowski, Anna MarszaBek, Magdalena MBynarczyk, RafaB MByDski, Grzegorz Owczarek, and Jan|era

5. Human Performance Modeling 685

26. Mathematical Modeling in Human-Machine System Design and Evaluation 687
Changxu Wu and Yili Liu

27. Modeling and Simulation of Human Systems 704
Gunther E. Paul

28. Human Supervisory Control of Automation 736
Thomas B. Sheridan

29. Digital Human Modeling in Design 761
Vincent G. Duffy

30. Extended Reality (XR) Environments 782
Kay M. Stanney, Hannah Nye, Sam Haddad, Kelly S. Hale, Christina K. Padron, and Joseph V. Cohn

31. Neuroergonomics 816
Hasan Ayaz and Frédéric Dehais

6. System Evaluation 843

32. Accident and Incident Investigation 845
Patrick G. Dempsey

33. Human Factors and Ergonomics Audits 853
Colin G. Drury and Patrick G. Dempsey

34. Cost/Benefit Analysis for Human Systems Investments 880
William B. Rouse and Dennis K. McBride

7. Human-Computer Interaction 893

35. Data Visualization 895
Sumanta N. Pattanaik and R. Paul Wiegand

36. Representation Design 947
John M. Flach, Kevin B. Bennett, Jonathan W. Butler, and Michael A. Heroux

37. Collecting and Analyzing User Insights 960
Matthias Peissner, Kathrin Pollmann, and Nora Fronemann

38. Usability and User Experience: Design and Evaluation 972
James R. Lewis and Jeff Sauro

39. Website Design and Evaluation 1016
Kim-Phuong L. Vu, Robert W. Proctor, and Ya-Hsin Hung

40. Mobile Systems Design and Evaluation 1037
June Wei and Siyi Dong

41. Human Factors in Ambient Intelligence Environments 1058
Constantine Stephanidis, Margherita Antona, and Stavroula Ntoa

42. Human-Centered Design of Artificial Intelligence 1085
George Margetis, Stavroula Ntoa, Margherita Antona, and Constantine Stephanidis

43. Cybersecurity, Privacy, and Trust 1107
Abbas Moallem

44. Human-Robot Interaction 1121
Jessie Y.C. Chen and Michael J. Barnes

45. Human Factors in Social Media 1143
Qin Gao and Yue Chen

8. Design for Individual Differences 1187

46. Design for All in Digital Technologies 1189
Constantine Stephanidis

47. Design for People Experiencing Functional Limitations 1216
Gregg C. Vanderheiden, J. Bern Jordan, and Jonathan Lazar

48. Design for Aging 1249
Jia Zhou and Qin Gao

49. Design of Digital Technologies for Children 1287
Panos Markopoulos, Janet C. Read, and Michail Giannakos

9. Selected Applications 1305

50. Human Factors and Ergonomics Standards 1307
Waldemar Karwowski, Redha Taiar, David Rodrick, Bohdana Sherehiy, and Robert R. Fox

51. Data Analytics in Human Factors 1351
Matt Holman, Guy Walker, Melissa Bedinger, Annie Visser-Quinn, Kerri McClymont, Lindsay Beevers, and Terry Lansdown

52. Human Factors and Ergonomics in Design of A3: Automation, Autonomy, and Artificial Intelligence 1385
Ben D. Sawyer, Dave B. Miller, Matthew Canham, and Waldemar Karwowski

53. Human Factors and Ergonomics in Health Care 1417
Pascale Carayon, Kathryn Wust, Bat-Zion Hose, and Megan E. Salwei

54. Human Factors and Ergonomics in Digital Manufacturing 1438
Dieter Spath and Martin Braun

55. Human Factors and Ergonomics in Aviation 1460
Steven J. Landry

56. Human Side of Space Exploration and Habitation 1480
Kevin R. Duda, Dava J. Newman, Joanna Zhang, Nicolas Meirhaeghe, and H. Larissa Zhou

57. Human Factors and Ergonomics for Sustainability 1512
Klaus Fischer, Andrew Thatcher, and Klaus J. Zink

Index 1529
Review of the fifth edition by Thomas B. Sheridan, Ford Professor Emeritus of Engineering and Applied Psychology, MassachusettsInstitute of Technology
The fifth edition of the Handbook of Human Factors and Ergonomics is the most authoritative and comprehensive reference work in the field.

Review of the fourth edition and comment on the fifth edition by Donald A. Norman, Director and Co-Founder, University of California, San Diego Design Lab.
I'm often asked for reading suggestions, especially for references to the literature on Human Factors and Ergonomics. In the past few months, I have been reading chapters of one book that has it all: Gavriel Salvendy's massive tome, the Handbook of Human Factors and Ergonomics. The articles are all excellent. They all reflect up-to-date reviews of the areas they cover. They are wonderful self-study material, wonderful references, and would make excellent material in multiple courses. Consider it as essential piece of professional equipment.
If you don't know human factors, this is a great way to find the parts relevant to your work. And even if you are an expert, this book will be valuable because it is unlikely that you are expert at all the topics covered here, yet very likely you will need some of the ones you are not (yet) expert at.
I follow my own advice. I consider myself an expert (I am a Fellow of the Human Factors Society), but I still learn each time I read from these pages.
The 5th edition has new - and very important - chapters written by the authorities in each topic. It has kept up with the times and become even more valuable as both a text and a reference.

From the Foreword to the second edition by John F. Smith, Jr., Chairman of the Board, Chief Executive Officer and
President, General Motors Corporation
The publication of this second Handbook of Human Factors and Ergonomics is very timely. It is a comprehensive guide that contains practical knowledge and technical background on virtually all aspects of physical, cognitive, and social ergonomics. As such, it can be a valuable source of information for any individual or organization committed to providing competitive, high-quality products and safe, productive work environments.

From the Foreword to the first edition by E. M. Estes, Retired President, General Motors Corporation
Regardless of what phase of the economy a person is involved in, this handbook is a very useful tool. Every area of human factors from environmental conditions and motivation to the use of new communications systems, robotics, and business systems is well covered in the handbook by experts in every field.
Gavriel Salvendy, PhD, is University Distinguished Professor at the College of Engineering and Computer Science at the University of Central Florida, Founding President of the Academy of Science, Engineering, and Medicine of Florida, and a member of the National Academy of Engineering (NAE). He is also Professor Emeritus of Industrial Engineering at Purdue University and Chair Professor Emeritus and Founding Head of the Department of Industrial Engineering at Tsinghua University, Beijing, P.R. China.

Waldemar Karwowski, PhD, is Pegasus Professor and Chairman of the Department of Industrial Engineering and Management Systems and Executive Director of the Institute for Advanced Systems Engineering at the University of Central Florida. He is a Past President of the Human Factors and Ergonomics Society and a Past President of the International Ergonomics Association (IEA). He is the recipient of three Honorary Doctorates from three countries.