John Wiley & Sons Impactful Inclusion Toolkit Cover Practical, hands-on strategies to increase inclusion, diversity, and equity in your workplace In Im.. Product #: 978-1-119-93020-4 Regular price: $30.75 $30.75 Auf Lager

Impactful Inclusion Toolkit

52 Activities to Help You Learn and Practice Inclusion Every Day in the Workplace

Steele, Yvette

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1. Auflage Februar 2023
384 Seiten, Softcover
Wiley & Sons Ltd

ISBN: 978-1-119-93020-4
John Wiley & Sons

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Practical, hands-on strategies to increase inclusion, diversity, and equity in your workplace

In Impactful Inclusion Toolkit: 52 Activities to Help You Learn and Practice Inclusion Every Day in the Workplace, accomplished diversity, equity, and inclusion (DEI) strategist and leader Yvette Steele delivers a collection of practical and hands-on exercises that encourage and promote inclusion in the workplace. The exercises emphasize the development of key inclusive behaviors, including self-knowledge, connecting with others, creating new habits, and experiencing other cultures.

In the book, you'll find:
* 52 behaviors to practice during the year that will empower you to be more inclusive in the real world
* Concrete instructions regarding how to become more inclusive, rather than just high-level information about inclusivity generally
* Actionable strategies to help drive change in your organization and manage the discomfort that sometimes exists around DEI issues

An effective and practical resource for anyone who wants to be more inclusive. Frontline and knowledge workers can empower themselves to drive change with weekly activities and resources. DEI and HR professionals, company founders, owners, managers, and other business leaders can better support staff on their inclusion journey. The Impactful Inclusion Toolkit is an essential addition to DEI strategies of any organization whether they are active or aspire to be more inclusive.

Foreword xxv

Introduction xxix

Activity 1 Know Thyself 1

Actions 3

Create Mindful Interactions 3

Consider the Dynamics of Interactions 4

Enhance Your Social and Emotional Intelligence Skills 4

Action Accelerators 4

Sources Cited 5

Activity 2 Connect with Your Why, Find Your Why Now 7

Actions 10

Get Acquainted with Your Why 10

Keep Your Why Top of Mind 10

Go Beyond One-and-Done Training 11

Stay Connected to Your Why 11

Action Accelerators 11

Sources Cited 11

Activity 3 Create New Habits 13

Actions 15

Understand How Beliefs Impact Actions 15

Consider the Impact of Exclusion 15

Plan to Act on Your Inclusion Commitment Daily 16

Action Accelerators 16

Sources Cited 16

Activity 4 Make the Connection 17

Actions 19

Expose Yourself to Difference 19

Connect to the Issues 20

Facilitate Connections 20

Adjust Your Lens 20

Action Accelerators 20

Activity 5 Experience Other Cultures 23

Actions 26

Put Yourself in Spaces to Experience Various Cultures 26

Educate Yourself on the Cultures of Friends and Colleagues 26

Make Curiosity the Default 26

Action Accelerators 27

Activity 6 Remove the Labels 29

Actions 31

Expand Your View of People Beyond Race 31

Test Your Assumptions 31

Discern Whether Your Curiosity Comes from a Good Place 31

Action Accelerators 32

Sources Cited 32

Activity 7 Widen Your Perspective 33

Actions 36

Revisit Your Upbringing 36

Learn from Mistakes 36

Get Familiar with Thought Leaders of Difference 36

Action Accelerators 36

Activity 8 Slow Down Before You React 39

Actions 42

Look for Ways to Identify Your Microaggressions 42

Understand the Stereotypical Beliefs of Groups to

Which You Belong and How They Make You Feel 42

Raise Your Awareness of the Impact of Microaggressions 42

Action Accelerators 43

Sources Cited 43

Activity 9 Respect the Beliefs of Others 47

Actions 50

Find Common Ground 50

Understand the Why of Holy Day Observances 50

Break Bread Together 50

Action Accelerators 51

Sources Cited 51

Activity 10 Own Your Education 53

Actions 56

Embrace That Natural Is Natural 56

Reflect When Your Personal Space Was Violated 57

Create Your Black Hair Experience 57

Action Accelerators 57

Sources Cited 58

Activity 11 Focus on Ability 59

Actions 61

Acquire Disability Etiquette 61

Create a Lived Experience 61

Become an Advocate 61

Welcome Feedback 61

Action Accelerators 62

Sources Cited 62

Activity 12 Strive to See the Whole Person 63

Actions 65

Meet Your Biases 65

Stay Current on Inclusion Topics 66

Action Accelerators 66

Sources Cited 66

Activity 13 Aspire to Be an Ally 67

Actions 69

Educate Yourself on Allyship 69

Become an Advocate for Organizational Change 70

Create a Network of Aspiring Allies 70

Support Others in Living Company Diversity Values 70

Make an Ongoing Commitment 70

Action Accelerators 71

Sources Cited 71

Activity 14 Create an Inclusive Experience 73

Actions 76

Recognize Missed Opportunities 76

Participate in the Planning Process 76

Stop Chaos Before It Starts 76

Strengthen the Connection 77

Action Accelerators 77

Activity 15 Disrupt Power 79

Actions 82

Ensure That Everyone Can Be Heard 82

Decrease the Visibility of Power Dynamics 82

Encourage Sharing of Power 82

Action Accelerators 82

Sources Cited 83

Activity 16 Build Equality into the Day-to-Day 85

Actions 88

Create an Equitable System for Completing Menial Tasks 88

Assess Team Norms for Bias 88

Address Imbalanced Communications 89

Elevate and Amplify the Work of Women 89

Action Accelerators 89

Sources Cited 90

Activity 17 Devote Yourself to Critical Thinking 93

Actions 96

Strike a Balance 96

Collaborate with Other Inclusion Champions 96

Lead by Example 96

Develop a Framework for Critical Thinking 96

Action Accelerators 97

Sources Cited 97

Activity 18 Look Beyond Appearances 99

Actions 102

Resist the Temptation to Make a Visual Diagnosis 102

Make Support Ongoing 103

Consider a Day in the Life 103

Action Accelerators 103

Sources Cited 104

Activity 19 Invest in the Success of Others 105

Actions 108

Help Others Achieve Success 108

Reach 'Em While They're Young 109

Increase Exposure--Create Opportunity 109

Action Accelerators 109

Sources Cited 110

Activity 20 Lead Change One Word at a Time 111

Actions 115

Get to Know the Multigenerational Workforce 115

Mind Your Words 115

Action Accelerators 116

Activity 21 Practice Common Courtesy 117

Actions 119

Make Professionalism a Habit 119

Think Before You Speak 119

Express Gratitude 120

Meet and Greet with Authenticity 120

Self-Reflect 120

Action Accelerators 120

Activity 22 Amplify Voices That Aren't Being Heard 123

Actions 126

Build Inclusive Meetings 126

Empower Others to Amplify Their Own Voices 126

Explore Reasons That People Remain Silent 127

Seek Accomplices 127

Action Accelerators 127

Sources Cited 128

Activity 23 Engage Remote Colleagues with Intention 129

Actions 132

Develop Trust and Connection 132

Be Aware of Your Online Etiquette 133

Action Accelerators 133

Activity 24 Adopt Gender-Neutral Terminology 135

Actions 137

Increase Awareness of Masculine Terms 137

Help Others Not to Forget 138

Action Accelerators 139

Sources Cited 139

Activity 25 Foster an Environment of Trust 141

Actions 143

Self-Assess 143

Nurture Relationships 144

Model Consistency 144

Action Accelerators 144

Activity 26 If You See Something, Say Something 145

Actions 149

Translate Good Intent and Words into Meaningful Action 149

Learn to Recognize Acts of Exclusion 149

Action Accelerators 149

Sources Cited 150

Activity 27 Avoid Common Terms That Divide Us 153

Actions 156

Develop an Anti-racist and Anti-sexist Vocabulary 156

Resist the Temptation to Resist 156

Anticipate Feelings of Awkwardness 156

Action Accelerators 157

Sources Cited 157

Activity 28 Reframe Difficult Conversations on Polarizing Topics 159

Actions 163

Become Skilled at Having Courageous Conversations 163

Leverage Your Self-Awareness Developed in

Activity 1 and Activity 2 163

Say the Unsaid 163

Create Space to Listen to One Another 164

Action Accelerators 164

Activity 29 Embrace Gender Identities 165

Actions 168

Demonstrate Acceptance and Support 168

Recognize Impact Over Intent 168

Celebrate International Pronouns Day 169

Be a Continuous Learner 169

Action Accelerators 169

Sources Cited 170

Activity 30 Make the Workplace Safe for Everyone to Be Themselves 171

Actions 174

Get to Know What You Don't Know 174

Create Safe Havens to Connect 174

Action Accelerators 175

Activity 31 Don't Believe Your Lying Eyes--Test Assumptions 177

Actions 180

Be Aware of Occupational Stereotypes 180

Break Automatic Associations 180

Don't Credential Check 180

Action Accelerators 181

Sources Cited 181

Activity 32 Leverage Your Privilege 183

Actions 185

Know Your Privilege 185

Leverage Privilege Regularly 185

Raise Awareness Through the "Privilege Walk" 186

Action Accelerators 186

Activity 33 Support the Firsts, Fews, and Onlys 189

Actions 191

Be the Welcome Wagon 191

Course Correct Where You Can 192

Realize the Value of Being Inclusive 192

Action Accelerators 193

Activity 34 Cultivate Acceptance 195

Actions 198

Go Beyond Allyship--Be a Friend 198

Respect Identity 199

Learn the Facts 199

Observe Transgender Remembrance Day 199

Action Accelerators 199

Sources Cited 200

Activity 35 Be the Calm in the Storm 203

Actions 206

Acknowledge What's Happening 206

Remember to Check in Periodically 207

Learn the Why Behind Triggers 207

Action Accelerators 207

Activity 36 Acquire an Education on Race and Racism 209

Actions 215

Understand What CRT Is and What It Isn't 215

Observe How Race and Racism Are Reflected In Your

Workplace 215

Hold Yourself Accountable 216

Action Accelerators 216

Sources Cited 216

Activity 37 Go Beyond Performative Gestures 221

Actions 225

Be Real with Yourself 225

Learn to Recognize Personal Biases and Racist Tendencies 225

Move from a Place of Comfort to Growth 226

Action Accelerators 227

Sources Cited 227

Activity 38 Reconsider the Golden Rule 229

Actions 231

Create a Baseline 231

Honor the Signals 231

Re-evaluate an Encounter Gone Wrong 232

Action Accelerators 232

Sources Cited 232

Activity 39 Eliminate Double Standards 233

Actions 237

Hold the Privileged to the Same Standard That We Hold the Marginalized 237

Become Part of the Solution 238

Always Choose to Do the Right Thing 238

Action Accelerators 238

Activity 40 Remove the (Color) Blinders 239

Actions 243

Peel Back the Blinders to Color 243

Understand Racism Through the Lens of the

Oppressed 243

Seek Opportunities to Learn More 244

Action Accelerators 244

Sources Cited 244

Activity 41 Create a Community of Allies 247

Actions 249

Develop a Recruitment Plan 249

Look for Gaps in Expertise 249

Ensure Allyship Community Is Diverse 249

Action Accelerators 249

Activity 42 Pick a Ship and Get on It 251

Actions 257

Don't Limit Yourself to One Ship 257

Do Your Homework 257

Understand Personal Preferences 257

Action Accelerators 257

Sources Cited 258

Activity 43 Say Their Name 259

Actions 263

Create a Cheat Sheet 264

Double-Check

Before Sending 264

Prioritize the Preferred Name 264

Action Accelerators 265

Sources Cited 265

Activity 44 Master Small Talk Across Cultures 267

Actions 269

Get Curious 269

Be Agile in Your Approach 270

Create Space to Connect on a Personal Level 270

Action Accelerators 270

Sources Cited 271

Activity 45 Enable Uncovering 273

Actions 276

Develop Trust 276

Check Yourself 277

Let Vulnerability Show 277

Action Accelerators 277

Sources Cited 278

Activity 46 Diminish the Effects of Microaggressions 281

Actions 284

Facilitate Circles of Trust 284

Understand the Real Consequences of Microaggressions 285

Develop a Habit of Checking In 285

Practice Microaffirmations 285

Action Accelerators 286

Sources Cited 286

Activity 47 Affect Work-Life Balance for All 287

Actions 291

Establish New Personal Norms 291

Make a Collective Effort 292

Look for Warning Signs 292

Action Accelerators 292

Sources Cited 293

Activity 48 Value People Because of Difference--Not in Spite of 295

Actions 298

Get to Know Co-workers and the Skills They Bring 298

Be Mindful of Habits That Exclude 299

Seek Similarities 300

Action Accelerators 301

Sources Cited 301

Activity 49 Evolve from "Not Racist" to Antiracist 303

Actions 306

Reflect and Decide 306

Examine Your Beliefs About Race 307

Action Accelerators 308

Sources Cited 309

Activity 50 Create the Future by Learning from the Past 311

Actions 315

Launch a Truth Investigation 315

Revisit Your Why 315

Commit to the Process 316

Action Accelerators 316

Sources Cited 317

Activity 51 Be Willing to Learn from and Be Influenced by Others Who Are Different from You 319

Actions 322

Examine Equity and Inclusion from Multiple

Perspectives 322

Understand Your Power as an Influencer 323

Evaluate Your Influencers 323

Action Accelerators 323

Sources Cited 324

Activity 52 Honor Your Commitment to Inclusion 325

Actions 327

Lead the Way 327

Endeavor to Improve Every Day 327

Plan to Succeed Together 328

Begin Again 328

Action Accelerators 328

Index 331
YVETTE STEELE is a diversity, equity, and inclusion (DEI) leader whose career spans decades in sales, marketing, and DEI roles within small to mid-sized businesses to Fortune 500 organizations. Commonly the only person of color and/or the only woman at the company or on her team, the challenges faced at the beginning of her career persist today. Boldly committed to improving the lives of the millions of individuals with similar lived experiences, you'll find her calling out the issues and offering solutions on webinars, podcasts, and news articles. She has served on the DEI Advisory Committee for YMCA-USA, Tech Advisory Board Steering Committee for the National Urban League, and the DEI Task Force for Chicagoland Chamber of Commerce.