The Wiley Blackwell Handbook of the Psychology of Training, Development, and Performance Improvement
Wiley-Blackwell Handbooks in Organizational Psychology
1. Edition April 2020
552 Pages, Softcover
Wiley & Sons Ltd
Further versions
"This Handbook is sure to become a key resource for any researcher or professional looking for the latest and most innovative thinking from around the world on the full range of topics related to training, development, and performance management."
Bradford S. Bell, PhD, Cornell University, USA. Editor, Personnel Psychology
"I wish I could have accessed this book many years ago. Comprehensive and scholarly, the four sections - training, e-learning, personal and professional development and performance management - fit well together and address a gap in the literature that has been apparent for some time. The psychological perspective speaks to growing interest in the micro-foundations of strategic success, and the blending together of both formal and informal perspectives on learning in organizations ensures a holistic rather than piecemeal approach to the question of how to build individual knowledge, skills, and competences in organizations. I believe that this book will make a significant impact on its target audience in this critical area."
Helen Shipton, Professor of International Human Resource Management, Nottingham Trent University, UK
The Wiley Blackwell Handbook of the Psychology of Training, Development, and Performance Improvement provides up-to-date, contemporary information for researchers and professionals by reviewing the latest literature and research in the interconnected fields of training, development, and performance appraisal. It brings a psychological perspective to bear on a multidisciplinary field that links to management, human resources, and education. Unique to reference works in this area, it maintains a truly global focus on the field with top international contributors looking at research and practice from around the world, including South America, Europe, Canada, and Australia, as well as the United States and the United Kingdom. The chapters cover a diverse range of important contemporary topics, such as needs analysis, job design, active learning, self-regulation, simulation approaches, 360-degree feedback, and virtual learning environments. Together, they offer researchers and professionals essential information for building a talented organization, a critical and challenging task for organizational success in the twenty-first century.
About the Contributors ix
Foreword xiv
Series Preface xv
Railway Children xvii
1 The Psychology of Training, Development, and Performance Improvement 1
Kurt Kraiger, Jonathan Passmore, Sigmar Malvezzi & Nuno Rebelo dos Santos
Section I Training 11
2 The History of Training 13
Sigmar Malvezzi
3 Training Needs Analysis at Work 32
Rodrigo R. Ferreira, Gardênia da Silva Abbad, and Luciana Mourão
4 Training and Workplace Learning 50
Karen Evans and Natasha Kersh
5 Transfer of Socialization 68
Alan M. Saks
6 Encouraging Active Learning 92
Nina Keith and Christian Wolff
7 The Competencies of Effective Trainers and Teachers 117
Darryl Gauld
8 Training Evaluation 136
Jonathan Passmore and Maria Joao Velez
9 Knowledge Transfer and Organizational Learning 154
Linda Argote
Section II E-Learning 171
10 Facilitation in E-Learning 173
Annette Towler and Tyree Mitchell
11 Effective Virtual Learning Environments 188
Jean-Luc Gurtner
12 Game- and Simulation-Based Approaches to Training 205
Rebecca Grossman, Kyle Heyne, and Eduardo Salas
Section III Personal and Professional Development in Organizations 225
13 Training and Personal Development 227
Kurt Kraiger and Thomas M. Cavanagh
14 The Contribution of Talent Management to Organization Success 247
David G. Collings
15 Action Learning: Approaches, Applications, and Outcomes 261
Lisa Anderson and Charlotte Coleman
16 Knowledge-Sharing, Cooperation, and Personal Development 278
Leonor Pais and Nuno Rebelo dos Santos
17 Using Competences in Employee Development 303
Robert A. Roe
18 Personal Development Plan, Career Development, and Training 336
Simon Beausaert, Mien Segers, and Therese Grohnert
19 Leadership Development and Organizational Success 354
Thomas Garavan, Fergal O'Brien, and Sandra Watson
20 Structured Actions of Intentional Development 398
Nuno Rebelo dos Santos and Leonor Pais
21 Informal Learning and Development 419
Valéria Vieira de Moraes and Jairo Eduardo Borges-Andrade
Section IV Performance Management 437
22 Performance Appraisal and Development 439
Jeffrey R. Spence and Patricia L. Baratta
23 Designing Feedback to Achieve Performance Improvement 462
Manuel London and Edward M. Mone
24 Using 360-Degree Feedback as a Development Tool 486
Clive Fletcher
25 Feedback, Development, and Social Networks 503
Piet Van den Bossche, Sara van Waes, and Janine van der Rijt
Index 521
Sigmar Malvezzi is Professor and Researcher of Fundação Dom Cabral, Brazil. He received his PhD at the Department of Organizational Behavior at the University of Lancaster, UK, and the degree of "Livre Docente" at the University of São Paulo, Brazil. He has lectured at the Institute of Psychology of the University of São Paulo and at the Business School of Fundação Getulio Vargas. His research has explored professional and career development with focus on the building of professional identity. His most recent book is Temas e Investigaciones en Psicología Organizacional y del Trabajo (2017).
Nuno Rebelo dos Santos is Professor of Psychology at the University of Evora, Portugal. He is a chartered psychologist and has been invited speaker in many international scientific and professional meetings. He is a faculty member of several PhD and master courses, including the Erasmus Mundus Master Program in Work, Organizational and Personnel Psychology, as well as the PhD on Management at the University of Evora. He has worked for more than 25 years in executive training and development and his research is focused on performance development, cooperation and decent work.
Jonathan Passmore (Series Editor) is the Professor of Coaching and Behavioural Change at Henley Business School, University of Reading and a professor of psychology at the University of Evora, Portugal. He is a chartered psychologist, holds five degrees, and has an international reputation for his work in coaching and leadership, including being listed by Thinkers50 as one of the top 10 coaches in the world. He has published widely books on the themes of leadership, personal development and change, and served as editor for the Association for Coaching book series. He speaks widely at conferences across the world and has published over 100 journal papers and book chapters.
