John Wiley & Sons Leading with Empathy Cover Learn to lead others through adversity with the power of human connection. In Leading with Empathy:.. Product #: 978-1-119-83725-1 Regular price: $25.14 $25.14 In Stock

Leading with Empathy

Understanding the Needs of Today's Workforce

Pallapa, Gautham


1. Edition March 2022
368 Pages, Hardcover
Wiley & Sons Ltd

ISBN: 978-1-119-83725-1
John Wiley & Sons

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Learn to lead others through adversity with the power of human connection.

In Leading with Empathy: Understanding the Needs of Today's Workforce, acclaimed strategist and business leader Dr. Gautham Pallapa presents an insightful roadmap to leading people through adversity and empowering humans in the workplace, the home, and society.

Through this book, the distinguished author examines the impact of recent world-shaking events and how they have impacted us as a species and as individuals. He explores how empathy can help alleviate some of the more harmful effects of hardship and offers key actions that empathic leaders can take to inspire their followers. Finally, the book describes how to transform the way we work by rethinking and reimagining existing processes and innovatively introducing strategic disruption.

Leading with Empathy also includes:
* Stories, anecdotes, and personal musings that grant visibility and validation to the suffering of others
* Exercises and strategies to reduce stress, anxiety, and improve happiness and positivity
* Actions that enable leaders to empower people through empathy, collaboration, and communication.

An essential read for executives, managers, and business leaders of all types, Leading with Empathy will also earn a place on the bookshelves of military, athletic, and educational leaders who seek to inspire their followers and empower humanity in the face of adversity.



Part One: Adversity

1 Introduction

Adverse Impact of a Global Pandemic

Elevated Stress Levels

Impact on Families and Society

Humanity Needs Empathy Now More than Ever

Finding the Silver Lining in These Dark Clouds

Lead with Empathy

How This book Is Structured

2 Adversity in 2020

Adversity on a Global Scale

Economic Downturn

Black Lives Matter Riots

"Chinese Flu"

Racial Inequality and the Pandemic


Hoarding and Profiteering

Lack of Trust in a Vaccine


3 Impact on Humanity





Virtual Schooling


Part Two: Empathy and Leadership

4 Elevated Stress and Anxiety

Understanding Stress

Three Major Stress Hormones

Effects of Chronic Stress

Symptoms of Stress Overload

Causes of Stress

What's stressful for You?

How Much Stress Is too Much?

Maslow's Hierarchy of Needs and the Pandemic

Happy Chemicals

How to Combat Stress

Activities for a Healthy DOSE of Happy Chemicals

Building New Happy Habits


5 The Power of Empathy

Emotional Intelligence


Types of Empathy

Difference between Empathy and Sympathy

Benefits of Empathy

Empathy on the Rise

What Impedes Empathy

Enabling Empathy in People

Empathy in Children


6 Leading with Empathy

Start Your Leadership Journey with Emotional Intelligence

Overcome Your Limiting Beliefs for Better Empathy

Random Acts of Kindness Increase Empathy

Instill Empathy and Emotional Intelligence in Children


Part Three: Empowerment

7 Enterprise Empathy

Empathy Improves Productivity

Empathic Leadership

How to Be an Empathic Leader

Improve Psychological Safety

Customer Empathy

Shifting to a Remote Workforce Overnight

How to Develop Empathy at Work

Empathy as a Core Tenet of Organizational Culture

Structure of an Organizational Culture

Crowdsource Empathy

Hire for Empathy

The Power of Generative Culture


8 Employee Empathy

Benefits of Empathy in the Workplace

Remote Is the New Normal




Meeting Overload


How to Increase Psychological Safety

A Good Work-Life Balance

Promote a Work-Life Balance

A Good Work-Life Balance Is Achievable


9 Optimism, Evolution, and Empowerment

Adversity in 2020

Optimistic about Our Future

Leapfrogging Innovation and Evolution

Leading with Empathy

10 Actions for Empathy

Empathy for children


GAUTHAM PALLAPA, PhD, is the founder of Transformity and an executive advisor at VMware. He works with enterprise customers to transform their strategy, processes, technologies, culture, and people to achieve their objectives and business outcomes. His mantra is "Transform with Empathy."