Strategic Management of the Health Care Supply Chain
1. Edition November 2011
328 Pages, Softcover
Wiley & Sons Ltd
Strategic Management of the Health Care Supply Chain provides students, faculty, managers, and researchers with a clear understanding of the health care supply chain and its role in health care strategy. It builds on fundamental concepts including sourcing of materials, forecasting demand, selecting and employing distribution models, and assessing risks, showing how they aid in the pursuit of supply management excellence in the health sector.
Lawton Robert Burns
Preface ix
Acknowledgments xiii
The Authors xix
Introduction: A Burning Platform for Change 1
1. Framing and Repositioning Management of the Health Care
Supply Chain 25
2. Managing Supply Risk and Cost Reduction 44
3. Internal Customer Relationship and Performance Management
70
4. Group Purchasing Organizations: Shaping the Health Materials
Marketplace 100
5. Inventory and Distribution Process: The Search for Strategy
125
6. Organizational Design for Hospital and Health Care System
Supply Chains 155
7. Levels of Development for the Health Care Supply Chain
175
8. Building Supply Chain Leadership and Resources for the Future
196
Study 1: The Value of Group Purchasing in the Health Care Supply
Chain 213
Study 2: Clinician, Supplier, and Buyer Working as One to
Improve Patient Outcomes 229
Study 3: Metropolitan Hospital System--A Study of a Hybrid
Organizational Design 257
Study 4: Office of Inspector General Advisory Opinion No.
05-06, February 2005 263
Notes 277
Index 299
at the W. P. Carey School of Business, Arizona State University.
His primary research focus was supply strategies, and his work was
published in such journals as Supply Chain Management Review,
European Journal of Purchasing and Supply Management, IEEE
Transactions on Engineering Management, and Sloan Management
Review. He also published descriptions of best practices
through the Center of Advanced Purchasing Studies. Smeltzer
received his Ph.D. in business from Northern Illinois University in
1980 and a master's degree in organizational science from the
University of Nebraska in 1971.
Eugene S. Schneller is professor of health management and
policy at the W. P. Carey School of Business, Arizona State
University. He is director of the Health Sector Supply Chain
Initiatives and codirector of the Health Sector Supply Chain
Research Consortium. Schneller is a frequent speaker on issues
pertaining to group purchasing organizations and strategic
management of the health care value chain. His publications appear
in a variety of health management journals, including Hospital
and Health Services Administration, Health Care Management Review,
American Journal of Public Health, Social Science and Medicine,
and Frontiers of Health Services Management. He received his
Ph.D. from New York University in 1973 and an honorary P.A. degree
from Duke University Medical Center in 2004.