John Wiley & Sons Knowledge Management Cover Knowledge management is a strategic issue for companies, and international standards such as ISO rec.. Product #: 978-1-78630-170-3 Regular price: $129.91 $129.91 In Stock

Knowledge Management

The Creative Loop

Ermine, Jean-Louis

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1. Edition March 2018
242 Pages, Hardcover
Wiley & Sons Ltd

ISBN: 978-1-78630-170-3
John Wiley & Sons

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Knowledge management is a strategic issue for companies, and international standards such as ISO recently integrate it into its requirements. However, it is still an ill-defined concept, and methodologies to implement it are not very well known. This book is the result of over twenty years of research in different labs and application in a wide range of public or private companies around the world. It gives a global and coherent view both from the theoretical and practical point of views.

Part 1: Knowledge in the company

1. The Value Chain of Knowledge

Chapter 2: The Knowledge Heritage of the Company

Chapter 3: The Structure of Knowledge in an Organization

Chapter 4: A Shannon Theory of Knowledge



Part 2: The operational implementation of KM in the company

Chapter 5: The Creative Loop of KM

Chapter 6: From strategy to the KM plan

Chapter 7: Organization of Knowledge Resources

Chapter 8: Implementing KM Processes