This page provides answers to your questions about:

1. Wiley Online Library
2. Electronic products from Wiley and Wiley-VCH
3. Books and journals
4. Ordering books and journals
5. Changes of address
6. Rights and licenses
7. Single Issue Orders

1. Q: Who should I contact with my questions about Wiley InterScience?
   A: Please visit the Wiley Online Library Customer Support website.
   
   Q: We want to acquire one license for electronic journals for all our company sites. Who should we contact?
   A: Please contact Wiley Online Library customer service.
   
   
2. Q: We wish to purchase an Enhanced Access Licence (EAL) for "Ullmann's Encyclopedia". Who should we contact?
   A: Please contact Wiley Online Library customer service .
   
   
3. Q: How can I receive regular news about new products?
   A: If you wish to receive information by e-mail, simply sign up for the Wiley-VCH newsletter.
   You can also create your own digital catalog as a PDF file at http://www.wiley-vch.de/catalog/index.php?lng=en.
   
   
4. Q: Who should I contact with general queries about your products?
   A: For questions relating to journals (subscriptions, change of invoice or delivery address, ordering single issues, prices etc.) you find your contact at: http://olabout.wiley.com/WileyCDA/Section/id-397203.html.
   For queries regarding books or loose-leafs (prices, availability, etc.) please contact your customer service via e-mail service@wiley-vch.de or phone at +49 (0) 62 01/60 64 00.
   
   
5. Q: I have recently moved and receive regular information by post from you. Who should I notify of my new address?
   A: Please send any changes to your address with the old and new details as well as your customer number wherever possible to Wiley-VCH, Dialog-Marketing/Adressen, Boschstraße 12, D-69469 Weinheim. You can also send this information to jfensky@wiley.com.
   
   
6. Q: We want to publish a translation of a Wiley-VCH title and want to buy to buy the translation rights. Who can help me?
   A: Please contact our Rights and Licenses department at rights@wiley-vch.de.
   
   
7. Q: How can I get information on single issue orders?
   A: For information about single issue orders please contact: cs-germany@wiley.com.