The Well-Managed Mental Health Practice
Your Guide to Building and Managing a Successful Practice, Group, or Clinic
1. Edition August 2007
304 Pages, Softcover
Wiley & Sons Ltd
The step-by-step guide to building and managing a profitable and
successful practice or clinic
Beyond your training as a therapist, the skills required to create
and build a practice and to supervise others are typically not
taught as part of your clinical training. There are myriad
decisions you must make, including financial, organizational, and
marketing decisions, that will determine the success and
profitability of your practice, group practice, or clinic.
The Well-Managed Mental Health Practice draws from author Donald
Wiger's vast experience as owner and manager of both small and
large mental health practices and clinics. This helpful resource
provides sound business practices, immediately useful insights into
the accrediting process, and other critical information you will
need to avoid legal trouble, ensure payment from individuals and
third party payors, and create a thriving practice.
Designed for practices or clinics of any size and at any stage of
development--from start-up through mature business--this
easy-to-follow book looks at all the issues involved with starting
and running a mental health practice and offers:
* Practical advice on how to increase business, develop your
professional reputation, and set priorities, as well as helpful
insights on customer service, employee relations, time management,
and coping with stress
* Indispensable tools for developing business and management skills
to ensure smooth operation and maximum profitability
* Useful tips for handling problems encountered by clinic directors
and clinic decision-makers
* Numerous sample forms and procedural documents
A vital reference for a wide range of mental health professionals,
The Well-Managed Mental Health Practice is an important guide that
will equip you with the skills necessary to develop a financially
successful practice that survives and thrives.
Dedication.
Part A: Building a Practice.
Introduction.
1 Basic Mental Health Care Management Principles.
2 Customer Service.
3 Obtaining Third-Party Contracts and Working with Managed
Care.
4 Other Means of Obtaining Referrals.
5 Hiring, Training, Paying, and Keeping Employees.
6 Developing a Positive Professional Reputation.
7 Effective Time Management.
Part B: Administrative and Documentation Procedures.
8 Billing Procedures.
9 Administrative, Clinical, and Safety Policies and
Procedures.
10 Documentation Procedures.
End-of-Book Humor.
Index.