1. Edition - March 2010
43.90 Euro
2010. 224 Pages, Hardcover
ISBN-10: 0-470-56222-6
ISBN-13: 978-0-470-56222-2 - John Wiley & Sons






Sample Chapter

Detailed description
Discover how to use activity-based management to improve your bottom line

The first book of its kind to focus on activity-based management in the financial services industry, Activity-Based Management for Financial Institutions: Driving Bottom Line Results will show you how to drive changes to your organization's bottom line.

After providing a brief overview of a financial services activity-based costing model, this book focuses on how to directly improve net income, covering essential topics including costing, chargeback, and pricing; implementing ABC; implementing ABM; managing organizational change; and avoiding pitfalls.
* Written for those in the financial services industry-banks, securities firms, insurance companies
* Reveals how to drive benefits to the bottom line through disciplined execution of activity-based management and organizational change management
* Provides real world examples and tools for quick results and sustained success

This one-of-a-kind book will take your financial institution from stuck to financially successful, driving profitability and performance.

From the contents
Foreword.

Preface.

About the Website.

Acknowledgments.

Chapter 1 What Is ABC and ABM?

What Is ABC?

What Is ABM?

Chapter 2 Costing, Chargeback, and Pricing.

Define Your Objectives.

Costing: Absorption Choices.

Costing: Driving Costs from Support Areas.

Chargeback.

Rates.

Bank Branch Profitability.

Pricing.

Chapter 3 Implementing ABC.

ABC Implementation Guiding Principles.

Model Rules, Assumptions, and Design Documents.

Driver Decisions.

Attribute Decisions.

Level of Detail Decisions.

Tools.

Activity and Driver Dictionaries.

Putting It All Together: An ABC Example.

Chapter 4 Implementing ABM.

Structuring the Organization and Process for Success.

Differences of ABM and ABC Staffing.

Driving Results.

Additional Considerations for Financial Services.

Chapter 5 ABC/M in Shared Services.

Starting ABC/M with Shared Services.

Expected Dialog for Planning.

Integrating the IT Model.

Driving Value within Shared Services: IS Examples.

Chapter 6 Managing Organizational Change.

Importance of Organizational Change Management.

Organizational Readiness and Overcoming Resistance.

Your Role as Change Agent.

Chapter 7 Avoiding the Pitfalls: Lessons Learned.

ABC Lessons Learned.

ABM Lessons Learned.

Chapter 8 Beyond ABC/M.

Portable Skills.

Adjacent Careers.

In Conclusion.

Appendix: ABC Model and Cost Object Reporting Rules and Assumptions.

Modeling Rules and Assumptions.

Cost Object Reporting Rules and Assumptions.

Index.