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Bligh, Philip / Turk, Douglas CRM Unplugged Releasing CRM's Strategic Value ISBN-10: 0-471-48304-4 ISBN-13: 978-0-471-48304-5 May 2004
Cokins, Gary Performance Management Finding the Missing Pieces (to Close the Intelligence Gap) ISBN-10: 0-471-57690-5 ISBN-13: 978-0-471-57690-7 May 2004
Schaffer, Ron / Deller, Steven C. / Marcouiller, David W. Community Economics Linking Theory and Practice ISBN-10: 0-8138-1637-8 ISBN-13: 978-0-8138-1637-1 May 2004
James, Glyn (ed.) Sugarcane ISBN-10: 0-632-05476-X ISBN-13: 978-0-632-05476-3 May 2004
Hensel, Michael / Menges, Achim / Weinstock, Michael (eds.) Emergence Morphogenetic Design Strategies ISBN-10: 0-470-86688-8 ISBN-13: 978-0-470-86688-7 May 2004
Sims, Michael Agency Account Handling Avoiding Blood, Sweat and Tears ISBN-10: 0-470-87159-8 ISBN-13: 978-0-470-87159-1 May 2004
Mayer, Bernard Beyond Neutrality Confronting the Crisis in Conflict Resolution ISBN-10: 0-7879-6806-4 ISBN-13: 978-0-7879-6806-9 May 2004
Oster, Sharon M. / Massarsky, Cynthia W. / Beinhacker, Samantha L. (eds.) Generating and Sustaining Nonprofit Earned Income A Guide to Successful Enterprise Strategies, Yale School of Management-The Goldman Sachs Foundation Partnership on Nonprofit Ventures ISBN-10: 0-7879-7238-X ISBN-13: 978-0-7879-7238-7 May 2004
Graham, Douglas / Bachmann, Thomas T. Ideation The Birth and Death of Ideas ISBN-10: 0-471-47944-6 ISBN-13: 978-0-471-47944-4 May 2004
Rothwell, William J. / Kazanas, H. C. Improving On-the-Job Training How to Establish and Operate a Comprehensive OJT Program ISBN-10: 0-7879-6505-7 ISBN-13: 978-0-7879-6505-1 May 2004
Glick, Mark A. / Reymann, Lara A. / Hoffman, Richard Intellectual Property Damages Guidelines and Analysis, 2004 Supplement ISBN-10: 0-471-46459-7 ISBN-13: 978-0-471-46459-4 May 2004
Shank, Patti / Sitze, Amy Making Sense of Online Learning A Guide for Beginners and the Truly Skeptical ISBN-10: 0-7879-6982-6 ISBN-13: 978-0-7879-6982-0 May 2004
Tsoukas, Haridimos / Shepherd, Jill (eds.) Managing the Future Foresight in the Knowledge Economy ISBN-10: 1-4051-1614-5 ISBN-13: 978-1-4051-1614-5 May 2004
Tsoukas, Haridimos / Shepherd, Jill (eds.) Managing the Future Foresight in the Knowledge Economy ISBN-10: 1-4051-1615-3 ISBN-13: 978-1-4051-1615-2 May 2004
Haas Edersheim, Elizabeth McKinsey's Marvin Bower Vision, Leadership, and the Creation of Management Consulting ISBN-10: 0-471-65285-7 ISBN-13: 978-0-471-65285-4 May 2004
Lee, William W. / Owens, Diana L. Multimedia-based Instructional Design Computer-Based Training; Web-Based Training; Distance Broadcast Training; Performance-Based Solutions ISBN-10: 0-7879-7069-7 ISBN-13: 978-0-7879-7069-7 May 2004
Crosier, Louis P. Selling Your Business The Transition from Entrepreneur to Investor ISBN-10: 0-471-48623-X ISBN-13: 978-0-471-48623-7 May 2004
Wilcox, Martin / Rush, Stephen (eds.) The CCL Guide to Leadership in Action How Managers and Organizations Can Improve the Practice of Leadership ISBN-10: 0-7879-7370-X ISBN-13: 978-0-7879-7370-4 May 2004
Reardon, Kathleen The Skilled Negotiator Mastering the Language of Engagement ISBN-10: 0-7879-6655-X ISBN-13: 978-0-7879-6655-3 May 2004
Hagen, Jens Chemiereaktoren Auslegung und Simulation ISBN-10: 3-527-30827-X ISBN-13: 978-3-527-30827-9 May 2004

Dehaen, Wim / Bakulev, Vasiliy A. / Taylor, Edward C. / Wipf, Peter / Brown, Desmond J. The Chemistry of Heterocyclic Compounds Volume 62: The Chemistry of 1,2,3-Thiadiazoles ISBN-10: 0-471-32662-3 ISBN-13: 978-0-471-32662-5 May 2004
Wiese, Jim Weird Science 40 Strange-Acting, Bizarre-Looking, and Barely Believable Activities for Kids ISBN-10: 0-471-46229-2 ISBN-13: 978-0-471-46229-3 May 2004
Kuhlmann, Ulrike (ed.) Stahlbau-Kalender 2004 Schwerpunkt: Schlanke Tragwerke ISBN-10: 3-433-01703-4 ISBN-13: 978-3-433-01703-6 May 2004

Gookin, Dan C For Dummies ISBN-10: 0-7645-7068-4 ISBN-13: 978-0-7645-7068-1 May 2004
Duffy, Daniel J. Domain Architectures Models and Architectures for UML Applications ISBN-10: 0-470-84833-2 ISBN-13: 978-0-470-84833-3 May 2004
Mueller, John Paul Mining Google Web Services Building Applications with the Google API ISBN-10: 0-7821-4333-4 ISBN-13: 978-0-7821-4333-1 May 2004
Valade, Janet PHP 5 For Dummies ISBN-10: 0-7645-4166-8 ISBN-13: 978-0-7645-4166-7 May 2004
Converse, Tim / Park, Joyce / Morgan, Clark PHP5 and MySQL Bible ISBN-10: 0-7645-5746-7 ISBN-13: 978-0-7645-5746-0 May 2004
Ustin, Susan Manual of Remote Sensing Volume 4: Remote Sensing for Natural Resource Management and Environmental Monitoring ISBN-10: 0-471-31793-4 ISBN-13: 978-0-471-31793-7 May 2004
Alstete, Jeffrey W. Accreditation Matters Achieving Academic Recognition and Renewal: ASHE Higher Education Report, Volume 30, Number 4 ISBN-10: 0-7879-7478-1 ISBN-13: 978-0-7879-7478-7 May 2004
Noam, Gil G. (ed.) After-School Worlds Creating a New Social Space for Development and Learning: New Directions for Youth Development, Number 101 ISBN-10: 0-7879-7304-1 ISBN-13: 978-0-7879-7304-9 May 2004
Schlechty, Phillip C. Shaking Up the Schoolhouse How to Support and Sustain Educational Innovation ISBN-10: 0-7879-7213-4 ISBN-13: 978-0-7879-7213-4 May 2004
Kovalev, Vladimir A. / Eichinger, William E. Elastic Lidar Theory, Practice, and Analysis Methods ISBN-10: 0-471-20171-5 ISBN-13: 978-0-471-20171-7 May 2004
Tinney, Stuart / Duthie, Alison Making the Time An Expert Guide to Cross Country Riding ISBN-10: 1-4051-0292-6 ISBN-13: 978-1-4051-0292-6 May 2004
Clements, Stewart / Donnellan, Michael / Read, Cedric CFO Insights Achieving High Performance Through Finance Business Process Outsourcing ISBN-10: 0-470-87086-9 ISBN-13: 978-0-470-87086-0 May 2004
Cherubini, Umberto / Luciano, Elisa / Vecchiato, Walter Copula Methods in Finance ISBN-10: 0-470-86344-7 ISBN-13: 978-0-470-86344-2 May 2004
Lhabitant, François-Serge Hedge Funds Quantitative Insights ISBN-10: 0-470-85667-X ISBN-13: 978-0-470-85667-3 May 2004
Homer, Sidney / Leibowitz, Martin L. Inside the Yield Book The Classic That Created the Science of Bond Analysis ISBN-10: 1-57660-159-5 ISBN-13: 978-1-57660-159-4 May 2004
Treaster, Joseph B. Paul Volcker The Making of a Financial Legend ISBN-10: 0-471-42812-4 ISBN-13: 978-0-471-42812-1 May 2004
Culp, Christopher L. Risk Transfer Derivatives in Theory and Practice ISBN-10: 0-471-46498-8 ISBN-13: 978-0-471-46498-3 May 2004
Beier, Ross C. / Pillai, Suresh D. / Phillips, Timothy D. / Ziprin, Richard L. (eds.) Preharvest and Postharvest Food Safety Contemporary Issues and Future Directions ISBN-10: 0-8138-0884-7 ISBN-13: 978-0-8138-0884-0 May 2004
McCullough, Jack 185 Wireless Secrets Unleash the Power of PDAs, Cell Phones and Wireless Networks ISBN-10: 0-7645-6814-0 ISBN-13: 978-0-7645-6814-5 May 2004
Biafore, Bonnie Visio 2003 Bible ISBN-10: 0-7645-5724-6 ISBN-13: 978-0-7645-5724-8 May 2004
Walser, Mackenzie / Thorpe, Betsy Coping with Kidney Disease A 12-Step Treatment Program to Help You Avoid Dialysis ISBN-10: 0-471-27423-2 ISBN-13: 978-0-471-27423-0 May 2004
Allegrante, John P. / Sleet, David (eds.) Derryberry's Educating for Health A Foundation for Contemporary Health Education Practice ISBN-10: 0-7879-7244-4 ISBN-13: 978-0-7879-7244-8 May 2004
Krass, Peter Blood and Whiskey The Life and Times of Jack Daniel ISBN-10: 0-471-27392-9 ISBN-13: 978-0-471-27392-9 May 2004
Gullan, Harold I. First Fathers The Men Who Inspired Our Presidents ISBN-10: 0-471-46597-6 ISBN-13: 978-0-471-46597-3 May 2004
Fleming, Edward L. Heart of the Storm My Adventures as a Helicopter Rescue Pilot and Commander ISBN-10: 0-471-26436-9 ISBN-13: 978-0-471-26436-1 May 2004
Morrison, Helen / Goldberg, Harold My Life Among the Serial Killers Inside the Minds of the World's Most Notorious Murderers ISBN-10: 0-470-86977-1 ISBN-13: 978-0-470-86977-2 May 2004
Walker, Mike Powder Puff Derby Petticoat Pilots and Flying Flappers ISBN-10: 0-470-85141-4 ISBN-13: 978-0-470-85141-8 May 2004
Scott, Susan / Duncan, Christopher Return of the Black Death The World's Greatest Serial Killer ISBN-10: 0-470-09000-6 ISBN-13: 978-0-470-09000-8 May 2004
The Culinary Institute of America Baking and Pastry Mastering the Art and Craft , Student Workbook ISBN-10: 0-7645-6967-8 ISBN-13: 978-0-7645-6967-8 May 2004
Moorhouse, Michael / Barry, Paul Bioinformatics Biocomputing and Perl An Introduction to Bioinformatics Computing Skills and Practice ISBN-10: 0-470-85331-X ISBN-13: 978-0-470-85331-3 May 2004
Mills, Cynthia L. The Theory of Evolution What It Is, Where It Came From, and Why It Works ISBN-10: 0-471-21484-1 ISBN-13: 978-0-471-21484-7 May 2004
McMullen, Alex Motor Boating ISBN-10: 1-904475-07-8 ISBN-13: 978-1-904475-07-1 May 2004
Villas, James Stalking the Green Fairy And Other Fantastic Adventures in Food and Drink ISBN-10: 0-471-27344-9 ISBN-13: 978-0-471-27344-8 May 2004
Companiotte, John / Lewis, Catherine The PGA Championship The Season's Final Major ISBN-10: 1-932202-08-0 ISBN-13: 978-1-932202-08-3 May 2004
O'Gorman, Francis (ed.) Victorian Poetry An Annotated Anthology ISBN-10: 0-631-23435-7 ISBN-13: 978-0-631-23435-7 May 2004
O'Gorman, Francis (ed.) Victorian Poetry An Annotated Anthology ISBN-10: 0-631-23436-5 ISBN-13: 978-0-631-23436-4 May 2004
Dewdney, A. K. Beyond Reason Eight Great Problems That Reveal the Limits of Science ISBN-10: 0-471-01398-6 ISBN-13: 978-0-471-01398-3 May 2004
Sullivan, Michael / Mizrahi, Abe Mathematics An Applied Approach ISBN-10: 0-471-32784-0 ISBN-13: 978-0-471-32784-4 May 2004
Wintle, John (ed.) Pressure Systems Casebook Causes and Avoidance of Failures and Defects ISBN-10: 1-86058-421-7 ISBN-13: 978-1-86058-421-3 May 2004
Roochnik, David Retrieving the Ancients An Introduction to Greek Philosophy ISBN-10: 1-4051-0861-4 ISBN-13: 978-1-4051-0861-4 May 2004
Roochnik, David Retrieving the Ancients An Introduction to Greek Philosophy ISBN-10: 1-4051-0862-2 ISBN-13: 978-1-4051-0862-1 May 2004
Clarke, John / Braginski, Alex I. The SQUID Handbook Volume I: Fundamentals and Technology of SQUIDs and SQUID Systems ISBN-10: 3-527-40229-2 ISBN-13: 978-3-527-40229-8 May 2004
Briody, Dan The Halliburton Agenda The Politics of Oil and Money ISBN-10: 0-471-63860-9 ISBN-13: 978-0-471-63860-5 May 2004
Terry, Francis (ed.) Turning the Corner A Reader in Contemporary Transport Policy ISBN-10: 1-4051-1915-2 ISBN-13: 978-1-4051-1915-3 May 2004
Brabender, Virginia A. / Smolar, Andrew I. / Fallon, April E. Essentials of Group Therapy ISBN-10: 0-471-24439-2 ISBN-13: 978-0-471-24439-4 May 2004
Coombs, Robert Holman (ed.) Handbook of Addictive Disorders A Practical Guide to Diagnosis and Treatment ISBN-10: 0-471-23502-4 ISBN-13: 978-0-471-23502-6 May 2004
Mather, Nancy / Jaffe, Lynne E. Woodcock-Johnson III Reports, Recommendations, and Strategies (Book/CD) ISBN-10: 0-471-66961-X ISBN-13: 978-0-471-66961-6 May 2004
Minirth, Frank / Hawkins, Don / Vogel, Roy Just Like Us 15 Biblical Stories with Take-Away Messages You Can Use in Your Life ISBN-10: 0-7879-6904-4 ISBN-13: 978-0-7879-6904-2 May 2004
Keizer, Garret The Enigma of Anger Essays on a Sometimes Deadly Sin ISBN-10: 0-7879-7310-6 ISBN-13: 978-0-7879-7310-0 May 2004
Burke, T. Patrick The Major Religions An Introduction with Texts ISBN-10: 1-4051-1049-X ISBN-13: 978-1-4051-1049-5 May 2004
Jasper, David The Sacred Desert Religion, Literature, Art and Culture ISBN-10: 1-4051-1974-8 ISBN-13: 978-1-4051-1974-0 May 2004
Jasper, David The Sacred Desert Religion, Literature, Art and Culture ISBN-10: 1-4051-1975-6 ISBN-13: 978-1-4051-1975-7 May 2004
Riess, Jana What Would Buffy Do? The Vampire Slayer as Spiritual Guide ISBN-10: 0-7879-6922-2 ISBN-13: 978-0-7879-6922-6 May 2004
Taylor-Gooby, Peter (ed.) Making a European Welfare State? Convergences and Conflicts Over European Social Policy ISBN-10: 1-4051-2116-5 ISBN-13: 978-1-4051-2116-3 May 2004
Zelterman, Daniel Discrete Distributions Applications in the Health Sciences ISBN-10: 0-470-86888-0 ISBN-13: 978-0-470-86888-1 May 2004
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