|  | Finch, Edward
Facilities Change Management
 1. Edition November 2011
57.90 Euro
2011. 218 Pages, Softcover
ISBN 978-1-4051-5346-1 - John Wiley & Sons
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Sample Chapter
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| Short description
This book is a practical evaluation of the management of change for facilities managers and related professions. It considers the forces of change affecting facilities decisions, the obstacles to change at a resource level and human level, the effective implementation of change, and the human aspect of change. Filled with real-life case studies, the discussion will enable practicing facilities managers, project managers, surveyors, service providers and architects to understand, engage with and manage facilities change effectively at a strategic level.
From the contents
The front-office revolution.
The physical environment.
The cognitive environment.
The emotional environment.
The synaptic environment.
The front-office in practice.
The intelligent front-office.
The challenge to become a hi-touch organisation
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