|  | Biech, Elaine
Developing Talent for Organizational Results
Training Tools from the Best in the Field
 1. Edition April 2012
43.90 Euro
2012. 656 Pages, Softcover
ISBN 978-1-118-12375-1 - John Wiley & Sons
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| Short description
While a single training company is often the provider for a client specific solutions, the combination of innovative approaches uncovered through the exchange of the collective experience of many providers/training suppliers creates a powerful arsenal of tools. These tools make a difference in the success of corporate enterprise-wide performance. ISA (The Association of Learning Providers) is the trusted network that brings suppliers together to share and debate the art and science of innovative learning and performance for work-related, enterprise-wide people performance on the job. This volume brings together ISA members to tell their story of what really works through a variety of activities, instruments, and articles.
From the contents
Foreword xiii
Introduction xix
Section I: Communicating to Succeed 1
1. Communicate with Stories 3
The Ariel Group
2. Reclaiming Your Peer Power 17
NetSpeed Learning Solutions
3. The Candor Advantage 31
Ridge Training
4. Open Your Business to the World 47
ECCO International
Bonus Activity I.1. Turning e-Mail Drains into Productivity Gains: Which e-Mail Would You Rather Read? 59
Better Communications
Bonus Activity I.2. Build or Repair: A Tool for Difficult Communication 69
Global Novations
Section II: Moving into Management 85
5. Are You Prepared for Your Next Project? 87
Systemation
6. Using Involvement in Decision Making to Increase Engagement 103
Interaction Associates, Inc.
7. How to 10X Your Influence 111
VitalSmarts
8. Speaking Up 127
PowerSpeaking, Inc.
9. Raising the Talent Bar 139
Paradigm Learning, Inc.
10. Eliminate the Us vs. Them Dynamics 149
Learning as Leadership
Bonus Activity II.1. 3D Perception Sharing 163
The Dede Henley Group
Section III: Executive Essentials 169
11. Brilliance in Brief 171
Zenger Folkman
12. Leading with Integrity 177
Strategic Leadership Collaborative, Inc.
13. How to Tell a Story . . . and Why 185
Kevin Daley Communications
14. Your Invitation to Greatness 193
Impression Management Professionals
15. How Does a CEO Do Engagement? 201
Fierce, Inc.
Section IV: Developing Leaders 209
16. Developing Future Leaders 211
ebb associates inc
17. Awaken, Align, Accelerate(r)--A Framework for Developing Leaders 219
MDA Leadership Consulting
18. Designing Great Leadership Development Workshops 229
Bluepoint Leadership Development
Bonus Activity IV.1. Historical Orienteering: Leadership Lessons from History 237
Sonoma Leadership Systems
Section V: Shaping a Vital Culture 245
19. Bringing the Twelft h Man Alive in Your Organization 249
The Whiteley Group
20. Creating a Culture of Employee Work Passion 265
The Ken Blanchard Companies
21. Owners and Renters 279
Center for Creative Leadership
22. The Commercial Impact of Employee Engagement 285
Performance Connections International, Inc.
23. Thank God It's Monday! 307
The Emmerich Group
24. Improving Workplace Cultures Through Respect, Service, and Safety at Work(r) 317
Crisis Prevention Institute, Inc.
25. Building Organizational Change Capability 331
Being First, Inc.
Bonus Activity V.1. Exploring Culture Through the Canyon 349
Root Learning, Inc.
Section VI: Invigorating Your Training Process for Results 353
26. Getting More from Your Investment in Training 357
RealTime Performance
27. Does Your Organization Have It Backwards? 365
Kirkpatrick Partners
28. Design the Complete Experience 377
Fort Hill Company
29. Engaging All Learners in an Age of Information Overload 387
Herrmann International
30. Behavior Changes That Stick 405
Forum
31. Reinforcement 415
MOHR Access
32. Take Courage 421
Beyond ROI, Inc.
Section VII: Timely Training Techniques 431
33. The Seven Separators of Great Facilitation 433
Leadership Strategies
34. How to Teach Wisdom 445
The Steve Trautman Company
35. Maximum Value from Simulations 455
Insight Experience
36. Virtual Classroom . . . Real Results! 467
Development Dimensions International, Inc. (DDI)
37. Training Triage 475
VisionPoint
Section VIII: Focus on Individual Development 497
38. Redirect the Development Dialogue 499
Career Systems International
39. Building Your Business Acumen(r) 507
Acumen Learning
40. Resilience--Build Th is Essential Personal Capability 515
Resilience Alliance
41. The Promise of Peer Group Coaching to Develop High-Potential Leaders 521
The Eblin Group
42. Maximize the Results and Multiply the Impact from 360-Degree Assessments 529
The Glacel Group
43. How to Present 360-Degree Feedback Effectively 545
West End Consulting
Bonus Activity VIII.1. Composing Your Personal Credo 561
James M. Kouzes and Barry Z. Posner
Section IX: Caring Customer Service and Sales 565
44. Twelve Building Blocks of an Uplifting Service Culture 567
UP! Your Service
45. Who Killed Service? 581
Sigma Performance Solutions, Inc.
46. Taming the Sales Manager Ego 593
Amplify
Recommended Additional Reading 601
Website e-Tools 609
About the Editor 619
Index 621
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