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Eliason, Frank
At Your Service
How to Attract New Customers, Increase Sales, and Grow Your Business Using Simple Customer Service Techniques
ISBN 978-1-118-21722-1
April 2012
Nigrini, Mark
Benford's Law
Applications for Forensic Accounting, Auditing, and Fraud Detection
ISBN 978-1-118-15285-0
April 2012
Mellon, Jim / Chalabi, Al
Cracking the Code
Understand and Profit from the Biotech Revolution That Will Transform Our Lives and Generate Fortunes
ISBN 978-1-119-96318-9
April 2012
Holbeche, Linda / Matthews, Geoffrey
Engaged
Unleashing Your Organization's Potential Through Employee Engagement
ISBN 978-1-119-95353-1
April 2012
Muller, Thor / Becker, Lane
Get Lucky
How to Put Planned Serendipity to Work for You and Your Business
ISBN 978-1-118-24975-8
April 2012
McGee, Paul
How Not To Worry
The Remarkable Truth of How a Small Change Can Help You Stress Less and Enjoy Life More
ISBN 978-0-85708-286-2
April 2012
Radjou, Navi / Prabhu, Jaideep / Ahuja, Simone
Jugaad Innovation
Think Frugal, Be Flexible, Generate Breakthrough Growth
ISBN 978-1-118-24974-1
April 2012
Parker, Glenn M. / Hoffman, Robert
Meeting Excellence
33 Tools to Lead Meetings That Get Results
ISBN 978-1-118-19662-5
April 2012
Hasen, Jeff
Mobilized Marketing
How to Drive Sales, Engagement, and Loyalty Through Mobile Devices
ISBN 978-1-118-24326-8
April 2012
Lee, William W. / Owens, Diana L.
Multimedia-based Instructional Design
Computer-based Training, Web-based Training, Distance Broadcast Training, Performance-based Solutions
ISBN 978-1-118-08915-6
April 2012
Odden, Lee
Optimize
How to Attract and Engage More Customers by Integrating SEO, Social Media, and Content Marketing
ISBN 978-1-118-16777-9
April 2012
Bolten, Randall
Painting with Numbers
Presenting Financials and Other Numbers So People Will Understand You
ISBN 978-1-118-17257-5
April 2012
Kirby, James / Myer, Rod
Richard Pratt
One Out of the Box: The Secrets of an Australian Billionaire
ISBN 978-1-74216-960-6
April 2012
Hinchcliffe, Dion / Kim, Peter
Social Business By Design
Transformative Social Media Strategies for the Connected Company
ISBN 978-1-118-27321-0
April 2012
Cowan, Alex
Starting a Tech Business
A Practical Guide for Anyone Creating or Designing Applications or Software
ISBN 978-1-118-20555-6
April 2012
Hoerl, Roger / Snee, Ron D.
Statistical Thinking
Improving Business Performance
ISBN 978-1-118-09477-8
April 2012
Topus, David
Talk to Strangers
How Everyday, Random Encounters Can Expand Your Business, Career, Income, and Life
ISBN 978-1-118-20347-7
April 2012
Tzu, Lao
Tao Te Ching
The Ancient Classic
ISBN 978-0-85708-311-1
April 2012
Rein, Shaun
The End of Cheap China
Economic and Cultural Trends that Will Disrupt the World
ISBN 978-1-118-17206-3
April 2012
Mirchandani, Vinnie
The New Technology Elite
How Great Companies Optimize Both Technology Consumption and Production
ISBN 978-1-118-10313-5
April 2012
Gordon, Jon
The Positive Dog
A Story About the Power of Positivity
ISBN 978-0-470-88855-1
April 2012
Napoletano, Erika
The Power of Unpopular
A Guide to Building Your Brand for the Audience Who Will Love You (and why no one else matters)
ISBN 978-1-118-13466-5
April 2012
McGoff, Chris
The Primes
How Any Group Can Solve Any Problem
ISBN 978-1-118-17327-5
April 2012
Plato
The Republic
The Influential Classic
ISBN 978-0-85708-313-5
April 2012
McIntosh, Timothy J.
The Sector Strategist
Using New Asset Allocation Techniques to Reduce Risk and Improve Investment Returns
ISBN 978-1-118-17190-5
April 2012
Timmerman, Kelsey
Where am I Wearing?
A Global Tour to the Countries, Factories, and People That Make Our Clothes
ISBN 978-1-118-27755-3
April 2012
Taki, Tomio / Taki, Adam
Zennovation
An East-West Approach to Business Success
ISBN 978-1-118-15339-0
April 2012
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