Outsourcing
A Guide to ... Selecting the Correct Business Unit ... Negotiating the Contract ... Maintaining Control of the Process
2. Auflage Februar 2006
400 Seiten, Hardcover
Wiley & Sons Ltd
"As companies in growing numbers look to outsource functions not
related to their core competencies, Bragg's work provides an
excellent road map. Demonstrating a firm grasp of the topic, he
intelligently walks the reader through the maze, analyzing all
aspects of the process (including whether the function should or
should not be outsourced). This is a must-read for both novices and
veterans alike."
--Mary S. Schaeffer Editorial Director and Publisher Accounts
Payable Now & Tomorrow
"Steve Bragg's Outsourcing gives business decision-makers the
insights needed to make the case for or against outsourcing. The
first half provides a thorough discussion of all aspects, including
evaluating risks and rewards, selecting, contracting, and
terminating. The second half provides in-depth analysis of ten
different types of outsourcing services, including janitorial,
customer service, and accounting. This book provides practical
advice that will benefit everyone regardless of the extent of their
prior experience."
--Dr. Will Yancey, PHD, CPA Independent Consultant
"Once again, Steve Bragg has compiled a comprehensive, well-written
book that will yield an excellent return on time invested by
readers. This is a must-have guide in outsourcing for any manager,
whether newly exposed or an expert. I came away with some great
ideas from the book!"
--James A. Bologa Executive Vice President and CFO Daticon
Inc.
"Use of carefully considered outsourcing can be a critical
component of any corporate strategy. In Outsourcing, Steve Bragg
has given an excellent overview of why and when outsourcing should
be considered, some precautionary thoughts, and specifics of how to
successfully implement and manage any outsourced functions. He has
created an excellent guide to the use of outsourcing as a means to
enhance corporate success in today's challenging business
climate."
--Richard V. Souders President and CEO Premier Data Services
Chapter 1. The Strategy of Outsourcing.
Chapter 2. Outsourcing a Function.
Chapter 3. Contractual Issues.
Chapter 4. Managing the Supplier.
Chapter 5. Terminating the Outsourcing Arrangement.
Chapter 6. Accounting for the Outsourced Company.
Chapter 7. Outsourcing the Accounting Function.
Chapter 8. Outsourcing Computer Services.
Chapter 9. Outsourcing the Customer Service Function.
Chapter 10. Outsourcing the Engineering Function.
Chapter 11. Outsourcing the Human Resources Function.
Chapter 12. Outsourcing the Logistics Function.
Chapter 13. Outsourcing the Maintenance and Janitorial
Functions.
Chapter 14. Outsourcing the Manufacturing Function.
Chapter 15. Outsourcing the Sales and Marketing
Functions.
Chapter 16. Outsourcing the Administration Function.
Appendix: Summary of Performance Measurements.
Index.
Computing Professional), CPM (Certified Purchasing Manager), and
CPIM (Certified Production and Inventory Manager). He is the
Controller of Teague Equipment, a multilocation company that
assembles trucks for the utility and construction industries
(revenues of $16 million). He is responsible for all accounting,
finance, internal audit, and IT functions.
Prior to joining Teague Equipment, he was the CFO of Isolation
Technologies, a company that manufactures customized isolation
chambers used to produce drugs in a cleanroom environment. Before
that, Bragg was the Controller of Carts of Colorado, a subsidiary
of the Pepsi Cola Company. His responsibilities included
accounting, purchasing, production control, IT, and warehousing
functions. Other positions that Bragg has held include Manager at
Ernst & Young, Senior Cost Accountant at Jolly Rancher Corp.,
Assistant Controllers at Spinnaker Software Corp., and Staff
Auditor at Deloitte & Touche.