The 60-Minute Active Training Series: How to Speak Up Without Putting Others Down, Participant's Workbook
Active Training Series

1. Auflage Januar 2005
24 Seiten, Softcover
Wiley & Sons Ltd
Kurzbeschreibung
60 Minute Active Training Series: How to Speak Up Without Putting Others Down, Participant's Workbook teaches how to communication in order to make a point clearly, speak our minds, and express our needs. This 60 Minute Active Training program provides strategies for expressing yourself clearly, directly and tactfully.
Assertive people are able to clearly make their point, speak their mind, and express their needs while maintaining others' self-esteem. How to Speak Up Without Putting Others Down, Participant's Workbook from the popular 60- Minute Active Training Series offers you a ready-made design for an effective, yet brief program that will teach you how to express yourself clearly, directly, and tactfully. Specifically, you will learn how to
* Express yourself in a straightforward way3/4without offending others
* Stand your ground, tactfully even in the face of resistance
* Persist with people who fail to follow through on their communications and promises
Self-Assessment.
Thinking About Assertiveness.
Coaching Tips.
Practicing Assertiveness.
Try It: Experiments in Change.
Bumper Sticker.
Reading.
Freda Hansburg is vice president of Active Training and coauthor of PeopleSmart.