Process Improvement in the Electronics Industry

A systemic approach to continuous process improvement

Process improvement is rapidly becoming one of the most significant
factors in achieving organizational success. Nearly every aspect of
an organization can gain from process improvement and
innovation-leadership and management, visioning and planning,
research and development, marketing and sales, manufacturing and
distribution. Emphasizing manufacturing process improvement but
covering the human side as well, Process Improvement in the
Electronics Industry, Second Edition describes a systemic approach
to continuous process improvement.

This book is based on the authors' experience in development and
implementation of a comprehensive system of continuous process
improvement and innovation at AMD. The Second Edition adds valuable
new insights and information on developments since the publication
of the highly successful previous edition. Written to serve equally
well as a comprehensive guide for engineers and technicians in
process management, and as a reference for managers in industry and
graduate students, the book explains how to develop and implement
systems for continuous process improvement in all areas of an
organization, including:

* The concepts of process improvement, process management, and
systems thinking

* Probability and statistics basics

* How to control, measure, and report on high-quality
processes

* Zero defects and the six sigma methodology

* On-line and off-line design of experiments

* Managing sampling systems in a low ppm environment

Including numerous case studies and suggestions for implementing a
process control program based on the actual experiences of
manufacturers and suppliers, Process Improvement in the Electronics
Industry, Second Edition remains a compellingly useful reference
for anyone charged with or interested in achieving greater
efficiency in industry, manufacturing, leadership, and other areas.