Coaching and Mentoring

Fast track route to coaching and mentoring top performers for
individual and organizational success

Covers the key areas of coaching and mentoring, from conducting
a training needs assessment and reinforcing quality performance and
employee accountability to empowering top performers and applying
mentoring to succession planning and diversity management

Examples and lessons from some of the world's most successful
organizations, including Saturn, Arthur Andersen, General Electric,
Johnson & Johnson, Royal Dutch Shell, the World Bank and Analog
Device Inc, and ideas from the smartest thinkers, including Abraham
Maslow, Frederick Herzberg, Douglas McGregor, Peter Drucker and
Jack Welch

Includes a glossary of key concepts and a comprehensive
resources guide