Process Consulting
How to Launch, Implement, and Conclude Successful Consulting Projects
1. Auflage April 2012
208 Seiten, Softcover
Wiley & Sons Ltd
ISBN:
978-1-118-42682-1
John Wiley & Sons
Follow the expert advice in this book--the fifth in The Ultimate Consultant series--and you will learn what it takes to work effectively with clients to launch and conduct projects and bring them to a successful conclusion. Alan Weiss, internationally recognized consultant and author of the best-selling Million Dollar Consulting, shows you how to form partnerships with clients who will enthusiastically assist and support the implementation of all your consulting projects.
Introduction
Acknowledgments
Chapter 1. Conditions for a Successful Intervention 1
Chapter 2. Gathering Intelligence: Strategy 19
Chapter 3. Gathering Intelligence: Tactics 35
Chapter 4. Coaching Key People 53
Chapter 5. Culture Change and Change Management 71
Chapter 6. An Interlude: Managing Misfortune 89
Chapter 7. Learning Lessons 105
Chapter 8. Developing Client Strategy 123
Chapter 9. Creating Change 141
Chapter 10. Improving Leadership 159
Appendix A: Sample Process Visuals 177
Appendix B: Annotated Bibliography 183
Index 187
Acknowledgments
Chapter 1. Conditions for a Successful Intervention 1
Chapter 2. Gathering Intelligence: Strategy 19
Chapter 3. Gathering Intelligence: Tactics 35
Chapter 4. Coaching Key People 53
Chapter 5. Culture Change and Change Management 71
Chapter 6. An Interlude: Managing Misfortune 89
Chapter 7. Learning Lessons 105
Chapter 8. Developing Client Strategy 123
Chapter 9. Creating Change 141
Chapter 10. Improving Leadership 159
Appendix A: Sample Process Visuals 177
Appendix B: Annotated Bibliography 183
Index 187
Alan Weiss--author, international consultant, highly
sought keynote speaker-is the founder and president of Summit
Consulting Group. His clients have included Hewlett-Packard, State
Street Corp., Fleet Bank, Coldwell Banker, Merrill Lynch, American
Press Institute, Chase, Mercedes-Benz, GE, and American Institute
of Architects. He is the author of twenty books, including The
Ultimate Consultant (Jossey-Bass/Pfeiffer, 2001) and Getting
Started in Consulting (John Wiley & Sons, 2000). Weiss
resides with his wife Maria in East Greenwich, Rhode Island.
sought keynote speaker-is the founder and president of Summit
Consulting Group. His clients have included Hewlett-Packard, State
Street Corp., Fleet Bank, Coldwell Banker, Merrill Lynch, American
Press Institute, Chase, Mercedes-Benz, GE, and American Institute
of Architects. He is the author of twenty books, including The
Ultimate Consultant (Jossey-Bass/Pfeiffer, 2001) and Getting
Started in Consulting (John Wiley & Sons, 2000). Weiss
resides with his wife Maria in East Greenwich, Rhode Island.
