Performance Management For Dummies
1. Auflage Juli 2019
368 Seiten, Softcover
Wiley & Sons Ltd
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Implement best-in-class performance management systems
Performance Management For Dummies is the definitive guide to infuse performance management with your organization's strategic goals and priorities. It provides the nuts and bolts of how to define and measure performance in terms of what employees do (i.e., behaviors) and the outcome of what they do (i.e., results) -- both for individual employees as well as teams.
Inside, you'll find a new multi-step, cyclical process to help you keep track of your employees' work, identify where they need to improve and how, and ensure they're growing with the organization--and helping the organization succeed. Plus, it'll show managers to C-Suites how to use performance management not just as an evaluation tool but, just as importantly, to help employees grow and improve on an ongoing basis so they are capable and motivated to support the organization's strategic objectives.
* Understand if your performance management system is working
* Make fixes where needed
* Get performance evaluation forms, interview protocols, and scripts for feedback meetings
* Grasp why people make some businesses more successful than others
* Make performance management a useful rather than painful management tool
Get ready to define performance, measure it, help employees improve it, and align employee performance with the strategic goals and priorities of your organization.
Part 1: Getting Started with Performance Management 5
Chapter 1: Introducing Performance Management 7
Chapter 2: Making the Case for Performance Management 29
Chapter 3: Designing and Implementing Effective Performance Management 47
Chapter 4: Anticipating and Minimizing Negative Consequences 61
Part 2: Designing an Effective Performance Management System 77
Chapter 5: Delivering Strategic Business Results 79
Chapter 6: Becoming a Performance Management Leader 101
Chapter 7: Defining Performance 121
Chapter 8: Measuring Performance as Results 143
Chapter 9: Measuring Performance as Behaviors 151
Chapter 10: Using Performance Management Analytics 173
Chapter 11: Minimizing Rating Distortion 197
Part 3: Implementing Performance Management Effectively 209
Chapter 12: Creating and Implementing Personal Development Plans 211
Chapter 13: Conducting Effective Review, Disciplinary, and Termination Meetings 233
Chapter 14: Implementing Team Performance Management 247
Chapter 15: Evaluating Your System 269
Part 4: Connecting Performance Management with Rewards and the Law 275
Chapter 16: Offering Financial and Nonfinancial Rewards 277
Chapter 17: Setting Up an Effective Pay System 287
Chapter 18: Staying on the Right Side of the Law 305
Part 5: The Part of Tens 317
Chapter 19: Ten Reasons for Implementing Effective Performance Management 319
Chapter 20: Ten Key Factors for Delivering Outstanding Results 325
Chapter 21: Ten Tips for Becoming a Great Performance Management Leader 331
Index 337
