The Handbook of Intercultural Discourse and Communication

Notes on Contributors vii

Preface xv

Introduction xvii

Part I Background 1

1 Intercultural Communication: An Overview 3
Ingrid Piller

2 Perspectives on Intercultural Discourse and Communication 19
Leila Monaghan

3 Cultures and Languages in Contact: Towards a Typology 37
John Edwards

Part II Theoretical Perspectives 61

4 Interactional Sociolinguistics: Perspectives on Intercultural Communication 63
John J. Gumperz and Jenny Cook-Gumperz

5 Ethnography of Speaking 77
Scott F. Kiesling

6 Critical Approaches to Intercultural Discourse and Communication 90
Ryuko Kubota

7 Postmodernism and Intercultural Discourse: World Englishes 110
Suresh Canagarajah

Part III Interactional Discourse Features 133

8 Turn-Taking and Intercultural Discourse and Communication 135
Deborah Tannen

9 Silence 158
Ikuko Nakane

10 Indirectness 180
Michael Lempert

11 Politeness in Intercultural Discourse and Communication 205
Janet Holmes

Part IV Intercultural Discourse Sites 229

12 Anglo-Arab Intercultural Communication 231
Eirlys E. Davies and Abdelali Bentahila

13 Japan/Anglo-American Cross-Cultural Communication 252
Steven Brown, Brenda Hayashi, and Kikue Yamamoto

14 "Those Venezuelans are so easy-going!" National Stereotypes and Self-Representations in Discourse about the Other 272
Lars Fant

15 "Face," Stereotyping, and Claims of Power: The Greeks and Turks in Interaction 292
Maria Sifianou and Ar1n Bayraktarolu

16 Intercultural Communication and Vocational Language Learning in South Africa: Law and Healthcare 313
Russell H. Kaschula and Pamela Maseko

17 Indigenous-Mestizo Interaction in Mexico 337
Rocío Fuentes

Part V Interactional Domains 365

18 Translation and Intercultural Communication: Bridges and Barriers 367
Eirlys E. Davies

19 Cultural Differences in Business Communication 389
John Hooker

20 Intercultural Communication in the Law 408
Diana Eades

21 Medicine 430
Claudia V. Angelelli

22 Intercultural Discourse and Communication in Education 449
Amanda J. Godley

23 Religion as a Domain of Intercultural Discourse 482
Jonathan M. Watt

Index 496

"It is a blessing that bibliography follows each chapter where it can be quite use-ful, rather than being amassed at the end of the book." (The Delta Intercultural Academy, 1 December 2012)

"In sum, "The Handbook of Intercultural Discourse and Communication" promises to be a stimulating resource with the potential to inform and to invite debate, inspiring and equipping readers to ponder recent and enduring issues anew." (Linguist List, 17 November 2012)
"This book provides a rich and diverse sampling of the intercultural work going on from various linguistic perspectives, some authors being more reliant on established intercultural theory and practice and others resisting it." (Dialogin, 1 October 2011)

Scott F. Kiesling is Associate Professor of Linguistics at the University of Pittsburgh. His work includes areas such as language and masculinities, sociolinguistic variation, discourse analysis, ethnicity in Australian English, and Pittsburgh English. His publications include Linguistic Variation and Change (2011) and Intercultural Discourse and Communication: The Essential Readings (Wiley-Blackwell 2005, co-edited with Christina Bratt Paulston). He is probably best known for his article "Dude" (2004), which appeared in the journal American Speech.

Christina Bratt Paulston is Professor Emerita of Linguistics at the University of Pittsburgh. She served as chair of the department from 1974 to 1989 and as director of the English Language Institute from 1969 to 1998. Her numerous publications include Intercultural Discourse and Communication: The Essential Readings (Wiley-Blackwell 2005, co-edited with Scott F. Kiesling), Sociolinguistics: The Essential Readings (Blackwell 2003, co-edited with G. Richard Tucker), and Sociolinguistic Perspectives on Bilingual Education (1992).

Elizabeth S. Rangel is the Research Associate at Learning Research and Development Center (LRDC), a Cognitive Science Research Institute at the University of Pittsburgh. Her research on early elementary language learners has focused on native language phonological interference in the reading acquisition process. Her most recent publications include chapters in the third edition of the International Encyclopedia of Education (2010), and Innovative Learning Environments from the Organization for Economic Co-Operation and Development (2010).

C. Bratt Paulston, University of Pittsburgh, USA; S. F. Kiesling, University of Pittsburgh, USA; E. S. Rangel, University of Pittsburgh, USA