Diversity Done Right
Navigating Cultural Difference to Create Positive Change In the Workplace
1. Auflage April 2024
240 Seiten, Hardcover
Wiley & Sons Ltd
ISBN:
978-1-394-22851-5
John Wiley & Sons
A surprising new look at diversity, equity, and inclusion at contemporary workplaces and beyond.
In Diversity Done Right: Navigating Cultural Difference to Create Positive Change In the Workplace the Senior Vice President of Global Diversity, Equity, and Inclusion (DEI) at Hyatt, Tyronne Stoudemire, delivers an enlightening and startling look at group dynamics via case studies and interviews representing a variety of backgrounds.
In the book, you'll learn how to use proven and tested frameworks and tools to assess, develop, and demonstrate cross cultural competence and humility in each chapter. You'll also discover:
* Strategies for developing humility and understanding of organizational and societal group dynamics.
* Real-world examples of situations in which individuals were offended or harmed through the misbehavior of others.
* The consequences of the collision of different world views
Perfect for managers, executives, directors, and other business leaders, Diversity Done Right will also prove invaluable to human resources professionals and DEI leaders seeking to make their workplaces more just places.
Dedication
Acknowledgements
About the Author
Chapter 1: Introduction and Overview
Chapter 2: Say It Isn't So: How Bias Overrides Evidence
Chapter 3: Will vs. Skill
Chapter 4: Did You See Something? Bystanders and Allies
Chapter 5: The Many Faces of Power and Privilege
Chapter 6: Stereotypes
Chapter 7: Be Like Us: Adapting to Organizational Culture
Chapter 8: Change Starts Here!
Notes
Index
Acknowledgements
About the Author
Chapter 1: Introduction and Overview
Chapter 2: Say It Isn't So: How Bias Overrides Evidence
Chapter 3: Will vs. Skill
Chapter 4: Did You See Something? Bystanders and Allies
Chapter 5: The Many Faces of Power and Privilege
Chapter 6: Stereotypes
Chapter 7: Be Like Us: Adapting to Organizational Culture
Chapter 8: Change Starts Here!
Notes
Index
"In the aftermath of tragedies like the murder of George Floyd, the hanging of Sandra Bland, and the shoot-first, ask-questions-later deaths of many black men and women at the hands of officers of the law, Diversity Done Right is right on time. While it focuses on the impact of issues of diversity primarily in the workplace, when we get to the root of why corporations need DEI experts on the payroll in the 21st century, the reason is not much different than the reason men and women like Floyd, Bland, Breona Taylor, and Philando Castile lost their lives at the hands of police officers who couldn't see beyond the color of their skin." - Ben Crump, Civil Rights Attorney
"Over 60 years ago, the Rev. Dr. Martin Luther King stood on the steps of the Lincoln Memorial and delivered his iconic "I Have a Dream" speech. Part of his dream? That one day, his children would be judged not by the color of their skin but by the content of their character. Our country has made some strides since then, to be sure. However, where legalized barriers once kept marginalized groups on the outskirts of achieving anything remotely close to the American dream, they have been replaced with something much more subtle and dangerous. Implicit bias impacts every facet of life. In this essential book, written by one of our nation's foremost voices on diversity, equity, and inclusion, Tyronne Stoudemire shows how implicit bias can erode diversity efforts, particularly in corporate America, and how we can overcome it. Diversity Done Right sounds the trumpet on diversity today and is a must-read for leaders and those they lead." - Xernona Clayton, Civil Rights Advocate, Assistant to Rev. Dr. Martin Luther King Jr.
"In Diversity Done Right, DEI expert Tyronne Stoudemire emphatically shows that diversity isn't just about having a balanced representation of race and gender in the halls of academia, the cubicles of corporate America, or the legislative halls of Congress. An authentic respect and embracing of diversity begin in the heart. It's something we as leaders strive to have not just to check the box but also because we want our companies and communities to accurately reflect the mosaic that is America (and, quite frankly, the kingdom of God). Diversity entails the beautiful conglomeration of voices, experiences, languages, cultures, ethnicities, and genders that represent all of us. Diversity Done Right enhances our collective well-being and the greater good."- Dr. Jeanne Porter King, Minister, Author, Leadership Expert, President of TransPorter Group Inc.
" Whether you are leading others in the workplace or you're a teacher purposed with engaging future leaders in pertinent conversations about the ongoing issues around diversity--what's working, what's not working, and what seems irrevocably broken--add this book to your repertoire. It is an engaging, thought-provoking read filled with current stats, real-life situations, and personal experiences showing why learning to be comfortable in a global family is important." - Andrew Young, Former U.S. Ambassador to the United Nations, Activist, Civil Servant
"For decades, I've watched with great pride how Tyronne Stoudemire has carried the torch of great civil rights leaders and community organizers like Dr. Martin Luther King Jr., Bishop Arthur M. Brazier and Bishop Lawrence James London, into the exclusive spaces of corporate America. Because of his leadership, creativity, and passion for DEI issues, wherever Tyronne lands, he makes those companies forerunners in fostering authentic diversity, not the kind that gives just enough. That's one reason we awarded him the MLK PUSH for Excellence Award. As a civil rights leader who has leaned into Tyronne's expertise and worked alongside him at PUSH, I am excited that corporate leaders, DEI officers in training, emerging community leaders and activists, and those who have been trying to break their way through that proverbial glass ceiling get to learn from my friend by way of this book. Diversity Done Right, which is so needed for our times, stresses that true diversity goes way beyond affirmative action. The purpose of achieving diversity, equity, and inclusion, particularly in our workplaces, isn't to pacify those victimized by perpetuated bias but to rectify the sins of America's founding fathers.- Rev. Jesse L. Jackson, Rainbow PUSH Coalition
"I am thrilled to endorse Tyronne Stoudemire's groundbreaking work, Diversity Done Right. As the pastor of a mega-church in an urban community, I understand the importance of embracing diversity among leadership within our congregation and beyond. Tyronne, a leading DEI practitioner and one of our dedicated deacons, has not only understood this message but has taken it to new heights with his insightful and transformative book. He draws from his own experiences and expertise to provide a comprehensive guide to navigating the complexities of diversity in today's world and developing a deep understanding of the principles that underpin true inclusion." -Dr. Byron T. Brazier, Pastor, Apostolic Church of God
"Diversity Done Right is a must-have for every organization to see real-world examples and tools to achieve proven results for global DEI. Drawing on his decades of experience, Tyronne Stoudemire gives the reader strategies and solutions for impactful and systemic change." - Dr. Sheila Robinson, Chief Publishing Executive
"Tyronne's rare blend of candor, courage, and competence has positioned him globally as a true leader among leaders in the space of diversity, equity, and inclusion. Many people talk the talk, but Tyronne walks the walk and points the way forward in Diversity Done Right. In Diversity Done Right, Tyronne combines moving stories from the battlefield with timeless insights to challenge us all to be better and do better, one act of kindness at a time." Dr. Nicholas Pearce, Clinical Professor of Management & Organizations, Northwestern University Kellogg School of Management
"Although Diversity Done Right is directed at business and corporate settings, it is of relevance to anyone who works, lives, and worships in multicultural environments. It is of great help to policymakers as well as those of us who want to be in good relationship with coworkers and neighbors. Tyronne has described a path to understanding the complexities of crossing from one culture to the next. In many situations, we may be hesitant, knowing that our lack of understanding may lead to offensive statements, behaviors, policies, and situations that disadvantage those of other cultures. These actions are often inadvertent. Yet they have considerable potential to be disruptive or even destructive to collaborations and relationships.
I have had many conversations with Tyronne about the issues discussed in this book. I am glad to see it in writing so that his wisdom will be available to all. He brings to bear his experience as Sr. Vice President of Diversity and Inclusion at Hyatt Corporation, a global company whose livelihood is hospitality, and requires all employees to understand how to welcome people of diverse backgrounds. Tyronne's experience crosses North and South America, Europe, Asia, the Mideast, and Africa, giving him a broad perspective of how cultures can clash. In this book, he draws together his professional and personal experience with theory, data, and studies demonstrating the impact of cultural divides. His understanding of the cultures of the corporate world gives him many examples of how cultural misunderstanding impede success. He challenges us to be skeptical of generalizations, and to be aware of our own biases, which may be entirely unconscious. He calls us to examine what we have been told, and may even believe, beliefs that can create misunderstandings and even offense in our relationships with those of other cultures. His insights are thought provoking and enlightening. Furthermore, he delves into social and psychological factors that contribute to cultural inequities, as well as power dynamics that encourage the powerful to maintain the status quo. The "Done Right" is a call to dig deeper, to not be satisfied with superficial diversity efforts, but to thoughtfully examine how to successfully address our differences.
I am grateful to Tyronne for the insights that he has given me in our conversations over the years. As you read this book, I pray that his knowledge and insight will be a blessing to you the reader, to your work and to your relationships." - Therese J McGee, Ph,D., Licensed Clinical Psychologist
"This book is a must-have for every organization to see real-world examples and tools to achieve proven results for global DEI. Drawing on his decades of experience Tyronne Stoudemire gives the reader strategies and solutions for impactful and systemic change."- Dr. Sheila Robinson, Publisher & CEO
"Tyronne is THE person to follow regarding DEIA in the corporate world. His depth of experience, and ability to read an organization's culture to identify access points to greater inclusivity is exemplary. More than that, his open heart and deep love for humanity is expressed in every page. A must read for anyone in the business."- Leslie Traub, Former Partner, Cook Ross Inc
"Over 60 years ago, the Rev. Dr. Martin Luther King stood on the steps of the Lincoln Memorial and delivered his iconic "I Have a Dream" speech. Part of his dream? That one day, his children would be judged not by the color of their skin but by the content of their character. Our country has made some strides since then, to be sure. However, where legalized barriers once kept marginalized groups on the outskirts of achieving anything remotely close to the American dream, they have been replaced with something much more subtle and dangerous. Implicit bias impacts every facet of life. In this essential book, written by one of our nation's foremost voices on diversity, equity, and inclusion, Tyronne Stoudemire shows how implicit bias can erode diversity efforts, particularly in corporate America, and how we can overcome it. Diversity Done Right sounds the trumpet on diversity today and is a must-read for leaders and those they lead." - Xernona Clayton, Civil Rights Advocate, Assistant to Rev. Dr. Martin Luther King Jr.
"In Diversity Done Right, DEI expert Tyronne Stoudemire emphatically shows that diversity isn't just about having a balanced representation of race and gender in the halls of academia, the cubicles of corporate America, or the legislative halls of Congress. An authentic respect and embracing of diversity begin in the heart. It's something we as leaders strive to have not just to check the box but also because we want our companies and communities to accurately reflect the mosaic that is America (and, quite frankly, the kingdom of God). Diversity entails the beautiful conglomeration of voices, experiences, languages, cultures, ethnicities, and genders that represent all of us. Diversity Done Right enhances our collective well-being and the greater good."- Dr. Jeanne Porter King, Minister, Author, Leadership Expert, President of TransPorter Group Inc.
" Whether you are leading others in the workplace or you're a teacher purposed with engaging future leaders in pertinent conversations about the ongoing issues around diversity--what's working, what's not working, and what seems irrevocably broken--add this book to your repertoire. It is an engaging, thought-provoking read filled with current stats, real-life situations, and personal experiences showing why learning to be comfortable in a global family is important." - Andrew Young, Former U.S. Ambassador to the United Nations, Activist, Civil Servant
"For decades, I've watched with great pride how Tyronne Stoudemire has carried the torch of great civil rights leaders and community organizers like Dr. Martin Luther King Jr., Bishop Arthur M. Brazier and Bishop Lawrence James London, into the exclusive spaces of corporate America. Because of his leadership, creativity, and passion for DEI issues, wherever Tyronne lands, he makes those companies forerunners in fostering authentic diversity, not the kind that gives just enough. That's one reason we awarded him the MLK PUSH for Excellence Award. As a civil rights leader who has leaned into Tyronne's expertise and worked alongside him at PUSH, I am excited that corporate leaders, DEI officers in training, emerging community leaders and activists, and those who have been trying to break their way through that proverbial glass ceiling get to learn from my friend by way of this book. Diversity Done Right, which is so needed for our times, stresses that true diversity goes way beyond affirmative action. The purpose of achieving diversity, equity, and inclusion, particularly in our workplaces, isn't to pacify those victimized by perpetuated bias but to rectify the sins of America's founding fathers.- Rev. Jesse L. Jackson, Rainbow PUSH Coalition
"I am thrilled to endorse Tyronne Stoudemire's groundbreaking work, Diversity Done Right. As the pastor of a mega-church in an urban community, I understand the importance of embracing diversity among leadership within our congregation and beyond. Tyronne, a leading DEI practitioner and one of our dedicated deacons, has not only understood this message but has taken it to new heights with his insightful and transformative book. He draws from his own experiences and expertise to provide a comprehensive guide to navigating the complexities of diversity in today's world and developing a deep understanding of the principles that underpin true inclusion." -Dr. Byron T. Brazier, Pastor, Apostolic Church of God
"Diversity Done Right is a must-have for every organization to see real-world examples and tools to achieve proven results for global DEI. Drawing on his decades of experience, Tyronne Stoudemire gives the reader strategies and solutions for impactful and systemic change." - Dr. Sheila Robinson, Chief Publishing Executive
"Tyronne's rare blend of candor, courage, and competence has positioned him globally as a true leader among leaders in the space of diversity, equity, and inclusion. Many people talk the talk, but Tyronne walks the walk and points the way forward in Diversity Done Right. In Diversity Done Right, Tyronne combines moving stories from the battlefield with timeless insights to challenge us all to be better and do better, one act of kindness at a time." Dr. Nicholas Pearce, Clinical Professor of Management & Organizations, Northwestern University Kellogg School of Management
"Although Diversity Done Right is directed at business and corporate settings, it is of relevance to anyone who works, lives, and worships in multicultural environments. It is of great help to policymakers as well as those of us who want to be in good relationship with coworkers and neighbors. Tyronne has described a path to understanding the complexities of crossing from one culture to the next. In many situations, we may be hesitant, knowing that our lack of understanding may lead to offensive statements, behaviors, policies, and situations that disadvantage those of other cultures. These actions are often inadvertent. Yet they have considerable potential to be disruptive or even destructive to collaborations and relationships.
I have had many conversations with Tyronne about the issues discussed in this book. I am glad to see it in writing so that his wisdom will be available to all. He brings to bear his experience as Sr. Vice President of Diversity and Inclusion at Hyatt Corporation, a global company whose livelihood is hospitality, and requires all employees to understand how to welcome people of diverse backgrounds. Tyronne's experience crosses North and South America, Europe, Asia, the Mideast, and Africa, giving him a broad perspective of how cultures can clash. In this book, he draws together his professional and personal experience with theory, data, and studies demonstrating the impact of cultural divides. His understanding of the cultures of the corporate world gives him many examples of how cultural misunderstanding impede success. He challenges us to be skeptical of generalizations, and to be aware of our own biases, which may be entirely unconscious. He calls us to examine what we have been told, and may even believe, beliefs that can create misunderstandings and even offense in our relationships with those of other cultures. His insights are thought provoking and enlightening. Furthermore, he delves into social and psychological factors that contribute to cultural inequities, as well as power dynamics that encourage the powerful to maintain the status quo. The "Done Right" is a call to dig deeper, to not be satisfied with superficial diversity efforts, but to thoughtfully examine how to successfully address our differences.
I am grateful to Tyronne for the insights that he has given me in our conversations over the years. As you read this book, I pray that his knowledge and insight will be a blessing to you the reader, to your work and to your relationships." - Therese J McGee, Ph,D., Licensed Clinical Psychologist
"This book is a must-have for every organization to see real-world examples and tools to achieve proven results for global DEI. Drawing on his decades of experience Tyronne Stoudemire gives the reader strategies and solutions for impactful and systemic change."- Dr. Sheila Robinson, Publisher & CEO
"Tyronne is THE person to follow regarding DEIA in the corporate world. His depth of experience, and ability to read an organization's culture to identify access points to greater inclusivity is exemplary. More than that, his open heart and deep love for humanity is expressed in every page. A must read for anyone in the business."- Leslie Traub, Former Partner, Cook Ross Inc
TYRONNE STOUDEMIRE is Senior Vice President of Global Diversity, Equity, and Inclusion at Hyatt. He's been a keynote speaker at several conferences, with over 40 engagements per year, and has been featured in numerous publications. He's an adjunct lecturer of Management & Organizations at the Kellogg School of Management.
