Strategy in the Public Sector
A Guide to Effective Change Management
Wiley Series in Practical Strategy
The public sector is experiencing tremendous pressure for strategic
change. Governments in many countries require public sector
managers to be more responsive to the public and to deliver more
value with constrained budgets. Members of the public also face
change, and look to their public sector organisations to provide
efficient and high quality service, while adapting their activities
in a complex and dynamic world.
Strategy in the Public Sector provides guidance to managers who
have responsibility for delivering increased levels of efficiency
and innovation and accountability. It shows how strategic changes
can be made through realigning and increasing the capacity of the
public sector organisation. It shows how managers are now handling
strategic changes in the context of public policy, favouring
pluralism of service delivery systems and partnership working.
Based on the practical experience of managers in local government,
central government, health services and education, the book
presents insights, lessons and examples from many countries on both
sides of the Atlantic that help bring about effective strategic
change.
Strategy in the Public Sector has been written for anyone who has a
role in modernising the public sector and requires a practical
guide in making strategic changes that are both responsive to the
public need and sustainable.
Assessing the Organisation.
Paying Attention to Politicians.
Issue Management.
Vision.
Involving Managers and Employees.
Installing Management.
Engaging Others in the Organisation with the Vision or Strategic
Intent.
Focus and Align.
Stabilising and Ensuring Targets are Achieved.
Involving the Public.
Partnership Working.
Opening Up.
In Touch with the Public.
Bibliography.
Index.
"Serves as a useful prompt to the issues planning managers will need to face as they prepare for the challenge of continuous improvement...." (Planning, 1st September 2000)
