A company of John Wiley & Sons, Inc.
P. O. Box 10 11 61, 69451 Weinheim
Boschstraße 12, 69469 Weinheim
Tel. +49(0) 62 01/60 60
Fax +49(0) 62 01/60 63 28
Location of the Company: Weinheim
Trade Register: Mannheim, HRB 736569
Tax No.: 47020/29082
VAT-Id.No.: DE 136766623
Managing Directors: Sabine Haag, Dr. Guido F. Herrmann
J.P. Morgan AG Frankfurt
IBAN: DE55 5011 0800 6161 5174 43
The European Commission operates a platform which offers an online dispute resolution option. This platform is accessible via the following link: http://ec.europa.eu/consumers/odr/.
We will not accept any out-of-court dispute resolutions by consumer arbitration boards.
Wiley-VCH, based in Weinheim, Germany, is a subsidiary of the global publisher John Wiley & Sons, Inc. (Hoboken, NJ/ USA) and publishes works (books, journals, eBooks) for the scientific community, scientific societies, as well as for researchers, practitioners, educators and students, and interested parties in various business fields of science, engineering, and economics.
We take the issues of data protection and confidentiality very seriously and follow the applicable national and European data protection regulations. Therefore, we would like to use this statement to inform you about data protection measures and what data we may store and how we use this data.
1. Name of the responsible entity
2. Managing director
Sabine Haag, Dr. Guido F. Herrmann
3. Address of the responsible entity
We collect, store and use your personal data exclusively within the framework of the provisions of the Regulation on Data Protection Law of the European Union and the Federal Republic of Germany. In the following, we inform you about the type, scope and purpose of the collection and use of personal data. Any further processing for purposes other than those specified below will not take place. You can retrieve this information from this website at any time.
We use a secure data transmission method by means of SSL/TLS encryption. This means that the data you enter into a form on our website when purchasing books/ magazines etc. or subscribing to newsletters is protected. To do this, pay special attention to the "s" in the "http(s)" of the URL (the Internet address you enter). This is an indication that your input is secure on the Internet. Additional information: The web browser you use contains detailed explanations about security procedures and encryption under the help notes.
The processing of your personal data takes place in the following cases:
1. Data transmission and logging for internal system and statistical purposes
Each time a user accesses the website, the user's Internet browser automatically transmits the following data to Wiley-VCH's web server for technical reasons:
- IP address of the requesting computer
- date and time of access
- name and URL of the accessed file
- amount of data transferred
- access status (file transferred, file not found, etc.)
- identification data of the browser and operating system used
- name of the provider of the user's Internet access
- website from which the access is made
The collection, processing and use of this data is for the purpose of enabling the use of the website (connection setup), system security and the technical administration of the network infrastructure. A comparison with other databases or a transfer to third parties, even in extracts, does not take place. The legal basis for the processing is Art. 6 (1) lit. b GDPR.
The legal basis for the processing is Art. 6 (1) lit. f GDPR, whereby Wiley-VCH's authorization results from the fact that, for one thing, there is an interest on the part of Wiley-VCH in evaluating the website data for page optimization purposes and, the other, a data subject can reasonably foresee at the time the personal data is collected and in view of the circumstances under which it is collected (in particular, the measures mentioned above) that processing may possibly take place for this purpose.
3. Stock data
Provided that a contractual relationship is to be established between you and us, or its content is to be developed or changed, we collect and use personal data from you insofar as this is necessary for these purposes. Your personal data is stored for registration/ login, the shopping cart and the payment and billing function (webshop) as well as for newsletter registration/registration.
By order of the competent authorities, we may provide information about this data (inventory data) in individual cases, insofar as this is necessary for the purposes of law enforcement, to avert danger, to fulfill the statutory tasks of the constitutional protection authorities or the Military Counter-Intelligence Service or to enforce intellectual property rights. Beyond this, data will not be passed on to third parties without your express consent.
a) For the Wiley-VCH.de newsletter, we use our own PAS - Personal Alerting Service. When you register for our newsletter, we store your e-mail address and the language preference (both are mandatory information) in which you would like to receive our news in our system. Other information about yourself or your interests is optional.
b) We use the newsletter service Cleverreach (Cleverreach GmbH & Co. KG, Mühlenstr. 43, 26180 Rastede, Germany) for sending newsletters at physik-journal.de. The dispatch by Cleverreach takes place within the scope of an order processing according to Art. 28 GDPR. The data is stored by Cleverreach in such a way that other customers of Cleverreach or third parties do not have access to this data, see more details at: https://www.cleverreach.com/de/datensicherheit/.
Cleverreach also provides us with an anonymized evaluation function. For this purpose, Cleverreach collects your IP address and sets a corresponding cookie that recognizes you when you open pages / clicks from the newsletter sent to you. If you wish to avoid this, you can change the setting of cookies via the relevant browser setting (see above 3 "Cookies").
Cleverreach provides us with the following information about recipients via this functionality: Number of openings of the newsletter, clicks, undeliverables and unsubscribes. Since we cannot combine this data with the recipient's personal data (name, email address), it is anonymous to us. These statistical evaluations of the newsletter success are also not passed on to third parties or used for other purposes.
c) For newsletters on our B2B portals, we use the ELOQUA service (ORACLE Deutschland B.V. & Co. KG, Riesstraße 25, 80992 Munich). The data is stored by ORACLE in such a way that other customers of ORACLE or third parties do not have access to this data.
Of course, you can unsubscribe from your newsletter(s) at any time by clicking on the unsubscribe link at the end of each newsletter.
For the operation of our e-bookstore (https://wiley-vch.e-bookshelf.de/) we cooperate with media control GmbH (Lichtentaler Str. 7; 76530 Baden-Baden; control.de/datenschutzerklaerung.html)as part of an order processing pursuant to Art. 28 GDPR. Media Control provides an Internet platform through which our e-books are offered and the download and payment can be carried out. The order data processing is limited to the processing of the order. The data will be used exclusively for this purpose and for the execution of the order in accordance with the order.
When you participate in one of our free webinars, we process personal data from you for the purpose of conducting the free webinar and promoting future webinars and other events, services and products. Without providing this data and your consent to the advertising, participation in the free webinar is not possible.
The legal basis for the processing of your data for the implementation of the webinar is the necessity of the processing for the fulfillment of the contract, or for the conclusion of a contract according to Art. 6 (1) lit. b GDPR. The legal basis for processing your data for advertising purposes is your consent in accordance with Art. 6 (1) lit. a, Art. 7 GDPR and § 7 (2) no. 3 of the Unfair Competition Act (UWG).
The data is collected, processed and transmitted to us by our webinar service provider (Workcast, https://info.workcast.com/, Vereinigtes Königreich)), who processes the data on our behalf in accordance with Art. 28 GDPR for the receipt of registrations, for the dispatch (confirmation, reminder and webinar-specific postal email) and for the execution of the webinar.
After the webinar, we transfer your personal data to the sponsor of the webinar, which is indicated on the registration page. The sponsor may process the data for printed advertisements and information about its services and products indicated on the registration page, as well as by email and telephone. Without your consent to advertising by the Sponsor, participation in the free webinar is not possible. The legal basis for the processing of your data for advertising purposes by the sponsor is your consent in accordance with Art. 6 (1) lit. a, Art. 7 GDPR and § 7 (2) No. 3 of the Unfair Competition Act (UWG).
7. Trade fairs/ Events
If you participate in one of our free virtual trade fairs/ events, we process personal data from you for the purpose of conducting the free trade fair/event and for advertising future events, services and products. Without providing this data and your consent to the advertising, participation in the free event is not possible.
The legal basis for the processing of your data for the implementation of the event is the necessity of the processing for the fulfillment of the contract, or for the conclusion of a contract in accordance with Art. 6 (1) lit. b GDPR. The legal basis for processing your data for advertising purposes is your consent in accordance with Art. 6 (1) lit. a, Art. 7 GDPR and Section 7 (2) No. 3 of the Unfair Competition Act (UWG).
The data will be collected, processed and transmitted to us by our event service provider (Völkel ITK GmbH, https://voelkel-itk.de/), who will process the data on our behalf in accordance with Art. 28 GDPR for the receipt of registrations, for dispatch (confirmation, reminder and event-specific postal email) and for the implementation of the event.
After the event, we will transfer your personal data to the participating exhibiting companies of the event indicated on the registration page if you have visited their booths. The companies may process the data for printed advertising and information about their services and products indicated on the registration page, as well as by e-mail and telephone. Without your consent to advertising by participating exhibitors, participation in the free event is not possible. The legal basis for the processing of your data for advertising purposes by the sponsor is your consent in accordance with Art. 6 (1) lit. a, Art. 7 GDPR and Section 7 (2) No. 3 of the Unfair Competition Act (UWG).
The data will be stored for as long as necessary for the implementation of the event or if required or permitted by law or specified in a consent or until such consent is revoked.
8. Customer Account
You have the option to create a customer account for more comfortable surfing and shopping in our online store. This allows you to log in with your username and password the next time you shop without having to re-enter your address data. This data remains with us for the time being. Only if you buy something, data will be passed on to payment service providers and / or our delivery. Of course, your password remains secret.
9. Shopping cart
Products in our webstore that you like, you can put in the shopping cart. If you are logged into your customer account while doing so, the shopping cart will remain stored until you delete it or individual products from it or have your account deleted upon request. If you create a shopping cart without an account or without logging into your account, the products in the shopping cart will be deleted after the standard cookie period of 30 days.
10. Contact forms
The data collected in the context of the voluntary entries in the contact forms are used and processed exclusively for the purposes of processing the inquiry and for carrying out the services you may have requested via them.
Affected are customers, visitors to the website, suppliers and business partners. Surname, first name, (e-mail) address (if applicable) as well as IP address and payment data are recorded. However, only to the extent described under purpose and data minimization.
The legal basis for the storage, processing and disclosure of your data is, on the one hand, your consent pursuant to Art. 6 (1) lit. a GDPR (e.g. in the case of newsletters), a balancing of interests pursuant to Art. 6 (1) lit. f GDPR, which in the balancing of interests did not result in a restriction of your rights and freedoms (e.g. due to our interest in the use of analytical tools, with the help of which we measure the success of our website and optimize surfing on the site, or e.g. when answering your inquiries via the contact form) or according to Art. 6 (1) lit. b GDPR in the case of a purchase the sales contract with you.
We store data for as long as this is required by law or is necessary to provide the service you have requested or has been specified in a corresponding consent. If the purpose ceases to apply and there is also no legal retention period, the corresponding personal data will be deleted.
Your data will be passed on to our supplier for the purpose of order processing. Data will be passed on to the postal sender for the purpose of dispatching the order. In addition, data will be forwarded to the corresponding payment service for the purpose of payment. If you subscribe to a newsletter from us, our service provider will receive your e-mail address for the purpose of dispatch. If service providers come into contact with personal data of our customers, this usually takes place within the framework of a so-called order processing of personal data. This is expressly provided for by law. In this case, Wiley-VCH remains responsible for the protection of your data - if applicable, in addition to the service processor. The service provider works exclusively in accordance with our instructions, which we ensure through strict contractual regulations, through technical and organizational measures, and through supplementary controls.
Wiley-VCH uses service providers as processors. These are Wiley-VCH group companies as well as service providers in the categories of IT services (e.g., for technical-administrative tasks and for usage analysis), telecommunications, consulting and advisory services, and sales and marketing.
Furthermore, in certain cases we are required by law to transmit data to a requesting government agency (e.g., tax office, other authorities).
Upon presentation of a court order, we are obligated pursuant to Section 101 of the German Copyright Act to provide owners of copyrights and ancillary copyrights with information about customers who are alleged to have offered copyrighted works on Internet file-sharing networks. In these cases, our information contains the user ID of an IP address assigned at the time of the request and, if known, the name and address of the customer.
Apart from that, personal data is only transferred to state institutions and authorities within the framework of mandatory national legal provisions or if the transfer is necessary for legal or criminal prosecution in the event of attacks on the network infrastructure. The legal basis for the processing is Art. 6 (1) lit. c GDPR or § 24 (2) No. 1 BDSG.
You have the possibility and the right to contact the controller (see above) at any time and request information about how your data is processed. In addition, you have the right to have your data corrected and deleted. You have the right to restrict processing, i.e., to allow only partial information to be processed. In addition, you have the right to object to the processing of your personal data at any time if the processing is based on a legitimate interest. The controller will then check to what extent the non-processing conflicts with legal disclosure and processing obligations and inform you accordingly. You have a right to data portability, i.e., that we hand over your personal data to you in machine-readable form in a common format determined by us upon request.
In addition, you have the right to lodge a complaint with the supervisory authority for data protection responsible for your federal state if you are of the opinion that we are not handling your personal data properly and in accordance with this declaration.
Postfach 10 11 61, 69451 Weinheim
If you receive advertising from us, you also have the right to object to no longer receiving advertising from us at any time.
In our online store we offer various payment options. In the following, we inform you about which data is collected by the various payment service providers or forwarded to them when you choose the respective payment service.
1. Advance Payment
After sending the order, and deciding to pay in advance, you will receive a confirmation by e-mail. In this e-mail you will be informed of the data necessary for the transfer, such as invoice amount, order number and bank details. When making the transfer, please specify the exact purpose of use, which will be displayed in the e-mail. The legal basis for the processing of your data is Art. 6 (1) lit. b GDPR.
2. Credit card
If you choose payment by credit card (MasterCard, American Express, Visa) in our online store, you will be asked to enter your credit card details. After entering the verification number, you will be asked to enter your address data. These will be forwarded to your credit card institute so that the purchase can be verified and completed. The legal basis for the processing is Art. 6 (1) lit. b GDPR.
In the following, we inform you about which services of the Google Group (for users within the EU: Google Ireland Limited, Gordon House Barrow St, Dublin 4, Ireland; outside the EU: Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA). are used on our website. For more information on data protection at Google, please visit: https://www.google.de/intl/de/policies/privacy, Google's data collection and use statement at https://privacy.google.com/intl/de/your-data.html and https://support.google.com/analytics/answer/6004245?hl=de.
1. Google Analytics
The legal basis for the processing is your consent according to Art. 6 (1) lit. a GDPR.
2. Google Tag Manager
To integrate and manage the described services of Google and possibly other services of other providers listed here, we can use the "Google Tag Manager". The Google Tag Manager merely implements and manages tags; this service itself does not set any further cookies or collect any personal data.
On our website we use the plug-in of the service YouTube, which belongs to Google (for users within the EU: Google Ireland Limited, Gordon House Barrow St, Dublin 4, Ireland; otherwise: Google LLC 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA).
The plug-in from YouTube is recognizable on our site. When you click on the plug-in, your browser establishes a direct connection with the YouTube servers via a cookie. The YouTube server thus receives information about which page of our website you have visited.
Linking to social networks
On our site, you can access our online presence on this social network by clicking on the logo of the respective social network. Only by actively clicking on the logo will a connection to the social network be established.
In the following, we inform you about which data is processed when you call up our online presence on the social networks.
As the operator of our company website, we receive anonymized visitor statistics (insights) in the respective social network, which are created based on data collected by the respective social network. Page insights are summarized data that provide us with information about how users interact with our site. We do not receive personal data. We therefore do not gain insight into the individual personal data of visitors to our company site. As the operator of the company site, we are jointly responsible for the visitor statistics (Insights) with the provider of the respective social network (Art. 26 GDPR), with the provider of the respective social network assuming primary responsibility. The legal basis for the use of Insights data is our legitimate interest within the meaning of Art. 6 (1) lit. f) GDPR to provide information and communication offers for interested parties and customers via social networks. We use this information for economic and communication purposes, including to remain competitive as a company.
Please note that cookie placement when you access our company site occurs regardless of whether you have an account on the respective social network.
If you have an account on the respective social network, the respective social network collects and processes data when you access the company page, provided you have provided this data in your account. This includes your age, gender, relationship status, professional situation as well as information about your lifestyle, interests and purchases or purchasing behavior (demographic data). The respective social network also collects and processes geographical data such as your location. This is used by the respective social networks to offer their information services and advertising in a targeted manner (personalization). The respective social network can assign this data to your person.
If you do not have an account with the respective social network, the cookie placement will in any case collect your IP address, information about your device, the region or, if applicable, the more precise location where you use it, call time and dwell time, as well as estimate the above-mentioned demographic data based on your surfing behavior.
You can prevent the collection of the data generated by the cookie and related to your use of our company site (including your IP address) to the respective social network as well as the processing of this data by the respective social network by adjusting your cookie settings before calling up our company site on the social networks. Most browsers have an option to restrict or completely prevent the storage of cookies. However, it should be noted that the use and especially the user comfort will be limited without cookies. In addition, you can activate the "do not track" function in your browser, disable script code executions in your browser or use a so-called script blocker.
The U.S. providers of the respective social network also have servers in the U.S. as well as other EU third countries and use a network of computers, cloud-based servers and other infrastructure and information technologies as well as other service providers that may be located outside the European Economic Area and Switzerland, i.e. in countries whose data protection does not correspond to the level of the EU GDPR and the Federal Republic of Germany. In this case, further guarantees such as standard contractual clauses of the EU Commission are concluded.
We maintain online presence on:
Facebook, provider: Facebook Inc., Headquarters: 1 Hacker Way, 94025 Menlo Park, CA, USA; for users within the EU: Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Irland
Twitter, Provider: Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, US.
For more information, see Twitter's data policy at: https://twitter.com/de/privacy
Pinterest, provider: Pinterest Inc., 635 High Street, Palo Alto, CA, 94301, USA („Pinterest“), or Pinterest Europe Ltd., Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Irland. For more information, please see Pinterest's privacy policies at: http://about.pinterest.com/de/privacy and https://help.pinterest.com/de/articles/personalization-and-data
Wiley-VCH uses the measurement procedure ("SZMnG") of INFOnline GmbH (https://www.INFOnline.de/) on its website to determine statistical characteristic values about the use of our offerings. The aim of usage measurement is to statistically determine the number of visits to our website, the number of visitors to the website and their surfing behavior - based on a uniform standard procedure - and thus to obtain values that are comparable across the market.
For all digital offerings that are members of the Informationsgemeinschaft zur Feststellung der Verbreitung von Werbeträgern e.V. (IVW – http://www.ivw.eu) or participate in the studies of the Arbeitsgemeinschaft Online-Forschung e.V. (AGOF - http://www.agof.de), the usage statistics are regularly compiled by AGOF and the Arbeitsgemeinschaft Media-Analyse e.V. (agma - http://www.agma-mmc.de) into reach figures and published with the performance value "Unique User" and by IVW with the performance values "Page Impression" and "Visits". These reach figures and statistics can be viewed on the respective websites.
1. Legal basis for processing
Measurement by means of the SZMnG measurement method by INFOnline GmbH is carried out with a legitimate interest pursuant to Art. 6 (1) lit. f) GDPR.
The purpose of the processing of personal data is the creation of statistics and the formation of user categories. The statistics serve to be able to track and document the use of our offer. The user categories form the basis for an interest-based targeting of advertising media or advertising measures. For the marketing of this website, it is essential to measure usage, which ensures comparability with other market participants. Our legitimate interest results from the economic usability of the findings resulting from the statistics and user categories and the market value of our website - also in direct comparison with third-party websites - which can be determined based on the statistics.
In addition, we have a legitimate interest in making the pseudonymized data available to INFOnline, AGOF and IVW for the purpose of market research (AGOF, agma) and for statistical purposes (INFOnline, IVW). Furthermore, we have a legitimate interest in making the pseudonymized data available to INFOnline for the further development and provision of interest-based advertising media.
2. Nature of the Data
INFOnline GmbH collects the following data which, according to GDPR, have a personal reference:
a) IP address: On the Internet, every device requires a unique address, the so-called IP address, in order to transmit data. The storage of the IP address, at least for a short period of time, is technically necessary due to the way the Internet works. The IP addresses are shortened by 1 byte before any processing and are only processed anonymously. No storage or further processing of the untruncated IP addresses takes place.
b) A randomly generated client identifier: Range processing alternatively uses either a cookie with the identifier "ioam.de", a "Local Storage Object" or a signature created from various automatically transmitted information from your browser to recognize computer systems. This identifier is unique for a browser as long as the cookie or local storage object is not deleted. Measurement of the data and subsequent assignment to the respective client identifier is therefore also possible if you call up other websites that also use the measurement procedure ("SZMnG") of INFOnline GmbH.
The validity of the cookie is limited to a maximum of 1 year.
3. Use of the data
The INFOnline GmbH measurement procedure, which is used on this Wiley-VCH website, determines usage data. This is done in order to collect the performance values page impressions, visits and clients and to form further key figures from them (e.g. qualified clients). In addition, the measured data is used as follows:
a) A so-called geolocation, i.e. the assignment of a website call to the location of the call, is carried out exclusively on the basis of the anonymized IP address and only up to the geographical level of the federal states / regions. Under no circumstances can conclusions be drawn about the specific location of a user from the geographical information obtained in this way.
b) The usage data of a technical client (e.g., a browser on a device) is aggregated across websites and stored in a database. This information is used for the technical estimation of the socio-information age and gender and transferred to AGOF's service providers for further coverage processing. Within the scope of the AGOF study, socio characteristics are technically estimated based on a random sample, which can be assigned to the following categories: Age, gender, nationality, occupation, marital status, general household information, household income, place of residence, Internet usage, online interests, place of use, user type.
4. Storage period of the data
The complete IP address is not stored by INFOnline GmbH. The shortened IP address is stored for a maximum of 60 days. The usage data in connection with the unique identifier will be stored for a maximum of 6 months.
5. Disclosure of data
The IP address as well as the shortened IP address will not be passed on. For the preparation of the AGOF study, data with client identifiers are passed on to the following AGOF service providers:
- Kantar Deutschland GmbH (https://www.tns-infratest.com/)
- Ankordata GmbH & Co. KG (http://www.ankordata.de/homepage/)
- Interrogare GmbH (https://www.interrogare.de/)
6. Right of objection
If you do not wish to participate in the measurement, you can object under the following link: https://optout.ioam.de. To guarantee exclusion from the measurement, it is technically necessary to set a cookie. If you delete the cookies in your browser, it is necessary to repeat the opt-out process using the above link.
The data subject has the right to lodge a complaint with a data protection authority.
Further information on data protection in the measurement process can be found on the website.
To group companies of Wiley-VCH:
Wiley-VCH may transfer your personal data to group companies of Wiley-VCH in order to carry out a business relationship that may exist with you or to protect legitimate interests.
If data transfers take place abroad, they are based within the EU or the EEA or in a country that has an adequate level of data protection in accordance with a decision of the EU Commission. In the case of data transfers to Wiley-VCH Group companies based in other countries, Wiley-VCH will ensure by way of guarantees that the Wiley-VCH Group company importing the data has been committed to an adequate level of data protection.
Beyond this, we do not pass on any data to third parties unless you have expressly consented to this, the transfer is recognizably necessary for the implementation of an offer or service requested by you, or this is provided for by law. We also do not intend to transfer your data to a third country or an international organization.
For your optimal information, you will find links on our pages that refer to pages of third parties. Insofar as this is not obviously recognizable, we point out to you that this is an external link. Wiley VCH has no influence whatsoever on the content and design of these third-party sites. The guarantees of this data protection declaration therefore naturally do not apply there.