Are you ready to show your participants how to bring out the best
in their colleagues, customers, direct reports, and bosses? Then
the PeopleSmart Workshop is for you!

The Workshop empowers leaders, associates, or intact teams
to:

* Be curious, not furious, when faced with a challenging
colleague.

* Get information and ideas across so they are understood.

* Promote ideas that are accepted rather than resisted.

* Think ?we? rather than ?me? in team situations.

The Facilitator?s Guide includes robust instructions for
conducting a Workshop as well as a sample Participant
Workbook and People Quotient Scale. Also included is a
valuable CD-ROM with a PowerPoint® presentation and video
cases. Each component is designed to encourage participation,
increase retention, and promotion immediate application.

The PeopleSmart program can be conducted in twelve hours
and contains ten modules, eight of which focus on a core
interpersonal skill. The program features ?active training?
techniques which minimize lecturing and maximize learning
activities. Much of the program is based on examining and
practicing skills applicable to actual work experiences. Use
PeopleSmart to supplement an existing skills training
programs or as a foundation of an entirely new program.