The Promise of Mediation
The Transformative Approach to Conflict, Revised Edition
1. Edition November 2004
304 Pages, Hardcover
Wiley & Sons Ltd
Short Description
This is the complete revision of the landmark classic that changed the practice and profession of conflict resolution. Building on their original concept of "transformative" mediation which greatly humanized the process, the authors have revised and updated every chapter--adding new case studies, revising existing guidelines based on their experience, and incorporating questions and answers from students and practitioners on the latest and most contemporary issues in organizations, families, and the public arena.
The Guide on the Transformative Mediation Process
Praise for The Promise of Mediation
"The Promise of Mediation has been the single most significant influence on the modern ADR movement. This brilliant work serves as a constant reminder that mediation is about more than settling cases. Any serious student of the mediation process would be enlightened by the imaginative approach taken by the authors, and this new edition adds a wealth of new detail and substance about the approach, drawn from a decade's experience applying it in many different contexts."
-James Alfini, president and dean, South Texas College of Law, Houston, Texas
"Bush and Folger have once again provided the field with a book that inspires and challenges us to reconnect with the reason many of us became involved with mediation in the first place. In the ten years since Bush and Folger wrote The Promise of Mediation, they have gained experience and grown in clarity regarding transformative mediation, and they skillfully share this through the second edition. It is clear that transformative mediation is here to stay and that it will continue to have a profound and enriching impact on the field."
-Sharon Press, director, Florida Dispute Resolution Center, and former president, SPIDR
"The Promise of Mediation provides a road map for mediating workplace disputes in corporate America. Rather than pushing parties to settle, transformative mediation provides a process for employees to really work through their differences-so they can move forward with a positive outlook and get back to business productively. I saw firsthand how transformative mediation improved the workplace culture at the United States Postal Service, and I have no doubt that its potential for impact on corporate America is significant. A must-read for human resource professionals, corporate counsel, and all managers committed to improving the workplace through building greater understanding between employees."
-Cynthia J. Hallberlin, founder of REDRESS Mediation Program and former ADR Counsel of the United States Postal Service
Introduction.
1. The Mediation Field: An Overview and Four Stories.
2. A Transformative View of Conflict and Mediation.
3. Gaining Sight of the Goal of Transformation.
4. Putting Transformative Theory into Practice: The "Purple House" Mediation, with Commentary--Part One.
5. Putting Transformative Theory into Practice: The "Purple House" Mediation, with Commentary--Part Two.
6. Myths and Misconceptions About Transformative Mediation.
7. Paths Toward the Future: Living with Differences in Values and Practice.
References.
About the Authors.
Index.
Bush is the Rains Distinguished Professor of Alternative Dispute Resolution Law at Hofstra University School of Law. He has authored more than two dozen articles and books on mediation and alternative dispute resolution.
Folger is professor of adult and organizational development at Temple University. He has published extensively on mediation and conflict and is coauthor of the award-winning text Working Through Conflict: Strategies for Relationships, Groups and Organizations.