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Innovation, Collective Intelligence and Resiliency in Healthcare Organizations

Courie-Lemeur, Aline (Editor)

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1. Edition March 2024
304 Pages, Hardcover
Wiley & Sons Ltd

ISBN: 978-1-78630-844-3
John Wiley & Sons

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Resilience in healthcare organizations is a complex issue, involving all stakeholders in the healthcare field. It is a highly topical issue, even more so in the wake of the recent health crisis.

This book explores the impact of collective intelligence on the resilience of these organizations, and the role played by innovation. Health organizations comprise the structures and systems involved in treating patients, as well as healthcare professionals with medical, social or medico-social expertise, along with institutional and administrative players in the field.

Innovation, Collective Intelligence and Resiliency in Healthcare Organizations alternates between theoretical readings and illustrative case studies. Their diversity is the result of their contributors: university researchers, institutional players from healthcare authorities, practicing caregivers in hospital structures or healthcare coordination support systems, and managers of healthcare structures and systems.

Foreword: Building Meta-Resilience in Healthcare Organizations xi
Annie BARTOLI

Foreword: Resiliency xv
Yves CHARPAK

List of Acronyms xix

About the Authors xxv

Introduction xxxi
Aline COURIE-LEMEUR

Part 1 Organizational Resilience in the Healthcare Field 1

Introduction to Part 1 3
Aline COURIE-LEMEUR

Chapter 1 Resilience in Healthcare Organizations: Bibliometric Analysis 7
Olena Yuriivna CHYGRYN and Liliia Mykolaivna KHOMENKO

Chapter 2 Response to Exceptional Health Situations at the Meso-Level: CPTSs in the Covid-19 Crisis 25
Sylvain GAUTIER

Chapter 3 Dynamic Capabilities and Resilience of a Health Organization: The Case of an EHPAD-Medicalized Retirement Home 37
Benoît NAUTRE

Chapter 4 The Health Pathway: A Resilient Model for Transforming the Governance of Health Authorities? 57
Laëtitia BOREL

Part 2 Collective Intelligence and the Resilience of Healthcare Organizations 79

Introduction to Part 2 81
Aline COURIE-LEMEUR

Chapter 5 Co-creation, Co-production and Collective Intelligence in Digitized Healthcare Policies 83
Jan MATTIJS and Vincent MABILLARD

Chapter 6 The Patient Educator: A Profession, A Political Mandate or A Social Mandate? 105
Fatima YATIM

Chapter 7 The Emergence of an Innovative and Resilient Organization of Healthcare Actors: The Alliance Santé de Seine-et-Marne 121
Béatrice PIPITONE and Hélène MARIE

Chapter 8 The Alliance Manager: A Key Actor in Healthcare Coordination Systems 141
Laurent CENARD

Part 3 Innovation and Resilience of Healthcare Organizations 161

Introduction to Part 3 163
Aline COURIE-LEMEUR

Chapter 9 Social Innovation Through Design in Hospitals: Challenges and Proposals for Conditions of Success 165
Jihane SEBAI and Bérangère L SZOSTAK

Chapter 10 Article 51: Innovative Experiments to Help the French Healthcare System? 181
Cécile DEZEST, Isabelle FRANCHISTEGUY-COULOUME and Emmanuelle CARGNELLO-CHARLES

Chapter 11 Innovation and Training for Healthcare Professionals: Impact on the Structural Resilience of Organizations 201
Marianne SARAZIN

Chapter 12 Analysis of Two Innovative Working Methods at the Ile-de-France RHA 211
Sophie BATAILLE, Élise BLÉRY, Charlotte ROUDIER-DAVAL and Michel MARTY

Appendix: Brief Descriptions of Organizations 227
Aline COURIE-LEMEUR

List of Authors 233

Index 235
Aline Courie-Lemeur is a senior lecturer and research director in management sciences at the LAREQUOI Laboratory and ISM-IAE at the Université Versailles Saint-Quentin-en-Yvelines, France. Her research focuses on the strategic management of interorganizational collaborations.

A. Courie-Lemeur, Universite Versailles Saint-Quentin-en-Yvelines, France