John Wiley & Sons Respect Trumps Harmony Cover Develop a high-performing team based on a culture where respect trumps harmony As teams become more.. Product #: 978-0-7303-8383-3 Regular price: $15.79 $15.79 In Stock

Respect Trumps Harmony

Why being liked is overrated and constructive conflict gets results

Robertson, Rachael

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1. Edition August 2022
160 Pages, Softcover
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ISBN: 978-0-7303-8383-3
John Wiley & Sons

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Develop a high-performing team based on a culture where respect trumps harmony

As teams become more diverse, we won't always see eye to eye. We won't agree on everything, and we may not even like each other. In order to achieve results, we need to have robust, candid and constructive discussions. Respect Trumps Harmony offers a proven approach to navigating the difficulties faced in teams and workplaces today. To build collaboration; strengthen innovation; and manage safety, risk and well-being, it's critical that there is a foundation of respect, not harmony.

Developed during author Rachael Robertson's time leading one of the toughest workplaces on the planet--Davis Station, Antarctica--and further informed by over 15 years of research, case studies and feedback, Robertson suggests that harmony in the workplace is overrated, and can even be dangerous, and that above all else, respect is the key ingredient of a high-performance culture. A focus on respect over harmony improves everything from morale to productivity.

Respect Trumps Harmony integrates the three pillars at the core of Robertson's leadership practice: No triangles, The bacon wars, and Lead without a title, enabling you to:

* Manage conflict and put an end to gossip
* Improve accountability and the quality of feedback,
* Recognise and manage dysfunctional behaviour
* Build collaboration to strengthen innovation
* Identify and manage risk
* Inspire trust and confidence by displaying personal leadership, and encourage others to do the same irrespective of their title

Respect Trumps Harmony is a contemporary leadership handbook, essential for all modern leaders and those who wish to transform the culture within their own team.

About the author vii

Acknowledgements ix

Introduction xi

Part I: Respect trumps harmony 1

1 Harmony -- the road to mediocre 3

2 Change is now business as usual 13

Part II: The three pillars to build respect in teams 23

3 No triangles: the importance of direct conversations 25

4 The bacon war: what seems trivial could be titanic 31

5 Lead without a title: hold on to your talented staff and share the load 37

Part III: Moments that matter and self-leadership 45

6 Edge moments 47

7 Self-awareness and self-leadership 59

Part IV: No triangles in action 67

8 Implementing no triangles 69

9 Research results and feedback 79

10 Research evidence and conclusions 87

Final thoughts 109

Appendix I: Frequently asked questions about no triangles 111

Appendix II: 10 steps for difficult conversations 117

Index 121
RACHAEL ROBERTSON is an Antarctic expedition leader, international keynote speaker, executive advisor and the author of Leading on the Edge. She has worked with the leadership of over 1500 national and international corporations from all industries and sectors.