Human Error Reduction and Safety Management
3. Edition March 1996
416 Pages, Hardcover
Wiley & Sons Ltd
Human Error Reduction and Safety Management Dan Petersen Now in an
expanded and updated Third Edition, Human Error Reduction and
Safety Management illustrates how managers, by controlling the
physical and psychological situations under which workers operate,
can modify employees' behavior in such a way as to reduce error,
accidents, and consequently on-the-job injuries and illnesses.
While retaining the previous editions' focus on the role of line
management in maximizing safety in the workplace, the book also
details the role that upper and middle management must play in
implementing programs that can reduce system-caused human error.
The Third Edition contains a wealth of new, updated, and expanded
information that incorporates Dan Petersen's comprehensive
knowledge and innovative theories, including
* A revised model of accident causation that exemplifies the
processes and procedures of today's safety technology
* Expanded treatment of the managerial sources of error
* A new chapter on the ways in which the "culture" of an
organization determines what methods will and will not
succeed
* A discussion of ergonomics -- how design causes error and
cumulative trauma disorders
* Insight into how to reduce psychological overload on the
job
* New material on risk assessment techniques
An original, multidisciplinary approach to workplace safety that
integrates safety management, business management, psychology, and
ergonomics, the Third Edition of Human Error Reduction and Safety
Management is required reading for every safety manager, safety and
health professional, and quality and risk control manager.
Human Error--What It Is.
Human Error--What It Does.
Human Error--Causes.
SYSTEM-CAUSED HUMAN ERROR.
Management Causes.
Culture Causes.
Design Causes.
Reducing System-Caused Error.
OVERLOAD.
Causes and Outcomes of Overload.
Capacity.
Load.
State.
Reducing Overload-Caused Errors.
DECISION TO ERR.
Logical Decision to Err.
Proneness.
Perception of Risk.
Reducing Decisions to Err.
ROLES.
Human Error Reduction Concepts.
Line Management Roles.
Roles of Staff.
Appendices.
Index.