Operations and Technology Express
Operations 06.01
Express Exec
January 2002
126 Pages, Softcover
Wiley & Sons Ltd
ISBN:
978-1-84112-249-6
John Wiley & Sons
Fast track route to mastering the management of operations and
technology
Covers the key areas of operations and technology, from
operating systems and managing resources to quality and
environmental awareness
Examples and lessons from some of the world's most successful
businesses, including Egg, Nissan, easyJet, Ford, British Airways
and Nestle, and ideas from the smartest thinkers, including W
Edwards Deming, Joseph Juran, Kaoru Ishikawa, Philip Crosby, Tom
Peters and Charles Handy
Includes a glossary of key concepts and a comprehensive
resources guide
Introduction to Express Exec
Introduction to Operations and Technology
Definition of terms: What is Operations?
The Evolution of Operations
The E-Dimension
The Global Dimension
Operations: The State of the Art
Operations Success Stories
Key Concepts and Thinkers
Resources
Ten Steps to Making Operations Work
Frequently Asked Questions (FAQs)
Index
Introduction to Operations and Technology
Definition of terms: What is Operations?
The Evolution of Operations
The E-Dimension
The Global Dimension
Operations: The State of the Art
Operations Success Stories
Key Concepts and Thinkers
Resources
Ten Steps to Making Operations Work
Frequently Asked Questions (FAQs)
Index
George Green was as a manager at British Rail from 1973 to 1986, much of the time in Operations Management. Since then, he has run his own training consultancy, specializing in people and operations management.
