John Wiley & Sons Making Six Sigma Last Cover Six Sigma has exploded onto the American business scene as a prominent method of improving the effec.. Product #: 978-0-471-41548-0 Regular price: $29.81 $29.81 In Stock

Making Six Sigma Last

Managing the Balance Between Cultural and Technical Change

Eckes, George

Cover

1. Edition May 2001
XX, 236 Pages, Hardcover
Wiley & Sons Ltd

ISBN: 978-0-471-41548-0
John Wiley & Sons

Sample Chapter

Short Description

Six Sigma has exploded onto the American business scene as a prominent method of improving the effectiveness and efficiency of businesses. This book offers organizations the tools they need to make Six Sigma work for them.

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"Making Six Sigma Last is the most practical and helpful resource that I have seen on this subject. George's charisma and charm spill over into this interesting and entertaining book. Using one of George's many analogies, 'this is an upper-deck shot,' and combined with his first book should become the benchmark for Six Sigma learning."-Dan Porter, Chairman and CEO, Wells Fargo Financial
"An energetic, step-by-step exploration filled with interesting and entertaining examples of real-world business experiences. Making Six Sigma Last is a powerful action plan for managers!"-Guenter Bulk, Managing Director, GE Capital IT Solutions

Six Sigma Acceptance: The Ignored Element in Implementation.

Creating the Need for a Six Sigma Culture.

Overcoming Six Sigma Resistance.

Molding the Six Sigma Vision, Results, and Behaviors.

Creating the Six Sigma Culture.

Measuring the Six Sigma Culture.

Profiles in Six Sigma Leadership.

Pitfalls to Avoid in Creating the Six Sigma Culture.

Last Thoughts.

Index.
"This is a concise book...well written and easy to read..." (TQM)
GEORGE ECKES is the founder and principal consultant for Eckes & Associates, Inc., a consulting group specializing in results-driven continuous improvement, Six Sigma training and implementation, organization development, and managing change. His clients include GE Capital, Pfizer, Westin, Honeywell, and Volvo. In 1996, EAI was chosen as a primary consulting organization for General Electric in their Six Sigma Quality initiative. Eckes has published numerous papers on the topic of performance improvement and is the author of The Six Sigma Revolution, published by Wiley. He can be reached at This email address is being protected from spambots. You need JavaScript enabled to view it.