The Black Book of Outsourcing
How to Manage the Changes, Challenges, and Opportunities
1. Edition June 2005
384 Pages, Hardcover
Wiley & Sons Ltd
Short Description
Outsourcing is the greatest organizational and industrial shift of the 21st century. However, outsourcing is also a controversial and emotional topic among business leaders and workers in the global business community. In The Black Book of Outsourcing, gurus Douglas Brown and Scott Wilson chart a course for business leaders charged with managing outsourcing initiatives and describe how those who have lost jobs to outsourcing can land on their feet by taking advantage of new opportunities in the outsourcing industry.
The Black Book of Outsourcing is a comprehensive guide and directory for the emerging field of outsourcing, including expert advice on how to operate an outsourcing program, how to deal with the political aspects of outsourcing, and how to find a career in outsourcing. A controversial and emotional subject among business leaders and workers in the global business community, outsourcing is fast becoming one of the greatest organizational and industrial shifts in modern history. In this one-of-a-kind resource, outsourcing gurus Douglas Brown and Scott Wilson chart a course for business leaders charged with managing outsourcing initiatives and present a wealth of employment opportunities for workers who want to enter this growing field.
Introduction: Outsourcing: Opportunities and Challenges.
Part One: How to Plan, Lead, and Manage Outsourcing Initiatives.
Chapter 1: Overview of the Outsourcing Process.
Chapter 2: Making the Decision to Outsource.
Chapter 3: What You Need to Know before You Start.
Chapter 4: Assessing Cost, Benefit, and Risk for Your Outsourcing Venture.
Chapter 5: Outsourcing Options.
Chapter 6: Selecting Your Suppliers and Vendors.
Chapter 7: Managing Your Outsourcing Vendors.
Chapter 8: Navigating Contracts and Negotiations.
Chapter 9: New Career Opportunities in Outsourcing Management.
Chapter 10: Finding Top Outsourcers: Vendor Directory.
Chapter 11: Avoiding Common Outsourcing Mistakes.
Part Two: The Indispensable Guide to Finding an Outsourcing Career.
Chapter 12: Strategizing for Success in the New Global Economy.
Chapter 13: Learning to Market Yourself in the Global Economy.
Chapter 14: Hot Jobs in Outsourcing.
Chapter 15: Finding an Offshore, Nearshore, or Bestshore Job.
Part Three: The Indispensable Guide for Outsourcing Entrepreneurs.
Chapter 16: Starting Down the Entrepreneurial Path to Outsourcing.
Chapter 17: Capitalizing on the Outsourcing Start-Up Boom.
Chapter 18: Starting an Outsourcing Business.
Glossary.
Index.
SCOTT WILSON is cofounder of the Out-sourcing Management Institute and President of the renowned Outsourcing Career Center, the first international executive search firm serving outsourcing professionals and management exclusively. He is also an entrepreneur and a leading public speaker on outsourcing. He lives in Clearwater, Florida, with his wife Marianne and their two children.
