John Wiley & Sons Revenue Management for the Hospitality Industry Cover Revenue Management for the Hospitality Industry is filled with practical examples and best practices.. Product #: 978-0-470-39308-6 Regular price: $111.21 $111.21 In Stock

Revenue Management for the Hospitality Industry

Hayes, David K. / Miller, Allisha

Cover

1. Edition November 2010
528 Pages, Softcover
Wiley & Sons Ltd

ISBN: 978-0-470-39308-6
John Wiley & Sons

Further versions

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Revenue Management for the Hospitality Industry is filled with practical examples and best practices on the topic of revenue management, a critical aspect of the industry. Through numerous revenue management examples from the hospitality industry and a running case example throughout the book, students will discover how they can incorporate revenue management principles and best practices. The core of revenue management of a hospitality organisation is to, as the authors explain, "charge the right price, to the right customer, for the right product, through the right channel, at the right time." The book is intended for students with prior knowledge and understanding of the hospitality industry, and will explain what they need to know and how to be successful.

Chapter 1: Introduction to Revenue Management

Chapter 2: Strategic Pricing

Chapter 3: Value

Chapter 4: Differential Pricing

Chapter 5: The Revenue Manager's Role

Chapter 6: Forecasting Demand

Chapter 7: Inventory and Price Management

Chapter 8: Distribution Channel Management

Chapter 9: Evaluation of Revenue Management Efforts in
Lodging

Chapter 10: Revenue Management for Food and Beverage
Services

Chapter 11: Evaluation of Revenue Management Efforts in Food and
Beverage Services

Chapter 12: Specialized Applications of Revenue Management

Chapter 13: Building Better Business
David K. Hayes has more than 30 years experience in hospitality management and education. He has taught at Texas Tech University and the University of Houston. His industry experience includes serving as the Managing Owner of a hotel and conference center and a professional writer and consultant.

Allisha Miller has worked in the hospitality industry in a number of different roles, most recently as director of sales and marketing of a hotel and conference center. Currently, she is a professional writer and simulation developer for hospitality industry clients.

D. K. Hayes, Lansing, Michigan