Bridging the Digital Divide
Technology, Community and Public Policy
Information Age Series

1. Edition September 2002
296 Pages, Hardcover
Wiley & Sons Ltd
Bridging the Digital Divide investigates problems of unequal access to information technology. The author redefines this problem, examines its severity, and lays out what the future implications might be if the digital divide continues to exist.
* Examines unequal access to information technology in the United States.
* Analyses the success or failure of policies designed to address the digital divide.
* Draws on extensive fieldwork in several US cities.
* Makes recommendations for future public policy.
* Series editor: Manuel Castells.
List of Figures.
List of Tables.
Acknowledgments.
Foreword.
Preface.
1. Redefining the Digital Divide.
2. The Dimensions of the Digital Divide.
3. The Role of CTCs within the Community Technology Movement:
Marla K. Nelson, Rutgers University.
4. Support for Bridging the Gap.
5. Community Technology and Youth.
6. Training Disadvantaged Workers for IT Jobs.
7. The Organizational Divide: Josh Kirschenbaum and Radhika
Kunamneni, PolicyLink.
8. Building the Bridge: Learning from Seattle.
9. Toward a New Agenda.
Bibliography.
Appendix 1: Research Strategy and Methodology.
Appendix 2: Community Technology Survey.
Appendix 3: Analysis of Survey Results.
Appendix 4: World Wide Web References.
Bibliography.
Index.
digital divide is only one symptom of persistent poverty -- a
problem that touches us all. Fortunately, this is a case in which
treating the symptom may help cure the disease. Servon's book
shows us that programs aimed at closing the divide are creating
pathways out of poverty for many low-income technology users, who
are acquiring career skills, educational advantages, and new
knowledge that can lead to living-wage jobs'. Laura
Breeden, Director, America Connects Consortium
This book is very dry, but in a good way, laying out where
exactly the digital divide falls and assessing how programs across
the country have tried to answer the question: Why cant Johnny
surf? A must-read for serious technology activists. City
Limits
This interesting and valuable addition to the literature on
urban poverty and access to computers linked to the Internet is an
empirical study that concludes with some sensible and thoughtful
policy recommendations. Highly recommended. E. Lewis, New
College of Florida