We would like to inform you today about the new date for our delivery change.
As of 02.05.2024, the delivery of our Wiley-VCH titles including brands and imprints (e.g. for Dummies, Ernst & Sohn) will be carried out by the publisher delivery Zeitfracht.

As already communicated, your existing conditions will not change.

Unless otherwise agreed, returns are only possible after prior approval by the publisher.

Please send returns of Wiley-VCH titles from 02.05.2024 to:

Publisher's Distribution Wiley-VCH
Returns Department
c/o Zeitfracht Medien GmbH
Ferdinand-Jühlke-Str. 15
99095 Erfurt

Orders can either be placed electronically via the established electronic ordering systems of the book trade or sent to This email address is being protected from spambots. You need JavaScript enabled to view it..
The customer service of Zeitfracht Medien can be reached at This email address is being protected from spambots. You need JavaScript enabled to view it. or Tel: 0711 7860-2254.

All information on the services of Zeitfracht Medien Verlagsauslieferung can be found in the trade information on the Zeitfracht Medien homepage.

To obtain our international publications (John Wiley & Sons titles incl. imprints), you have two options:

1. order via your preferred wholesaler
2. ordering directly via the John Wiley & Sons European Distribution Center (EDC) in England.

You will need a customer account for this. If you do not yet have a UK account but would like to order directly, please contact: This email address is being protected from spambots. You need JavaScript enabled to view it..

Please note that there are additional costs (e.g. customs duties) for purchases from non-EU countries.

If you have purchased John Wiley & Sons titles (all ISBNs beginning with 978-1 or 978-0) via Wiley-VCH and wish to return them, please send them back by April 15, 2024.