John Wiley & Sons MCA Microsoft 365 Teams Administrator Study Guide Cover This Study Guide helps you understand the job role and responsibilities of a Microsoft 365 Teams Adm.. Product #: 978-1-119-77334-4 Regular price: $54.11 $54.11 In Stock

MCA Microsoft 365 Teams Administrator Study Guide

Exam MS-700

Lee, Ben


1. Edition November 2021
528 Pages, Softcover

ISBN: 978-1-119-77334-4
John Wiley & Sons

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This Study Guide helps you understand the job role and responsibilities of a Microsoft 365 Teams Administrator. It's your one-stop resource for learning new skills, preparing to take the exam, and boosting your career!

Cloud technology has become a major component of how services are delivered to customers. It's creating new roles and expanding others in all areas of technology. The Microsoft 365 Certified Associate Teams Administrator certification shows you're keeping pace with today's technology. MCA Microsoft 365 Certified Teams Administrator Study Guide is your best resource for understanding the job roles and responsibilities of a Teams Administrator and preparing to take the certification Exam MS-700.

Microsoft 365 Teams Administrators focus on efficient and effective collaboration and communication in an enterprise environment. This Study Guide can help you understand best practices for configuring, deploying, and managing Office 365 workloads for Microsoft Teams that focus on efficient and effective collaboration and communication in an enterprise environment. Test your knowledge of all key exam objectives, including planning, deploying, and managing Teams chat, apps, channels, meetings, audio conferencing, live events, and calling. This Sybex Study Guide also covers upgrading from Skype for Business to Teams, managing Teams settings by using PowerShell, and understanding integration points with other apps and services.
* Review everything you need to know to pass the Exam MS-700 and you're your Microsoft 365 Certified Associate Teams Administrator certification
* Use Sybex's exclusive online test bank to improve your ability to plan and configure a Microsoft Teams Environment
* Master the process of managing Chat, Calling, and Meetings within Microsoft Teams
* Become an expert at configuring Teams and App Policies, including integrating third-party apps and services
Readers will also have access to Sybex's online test bank, including hundreds of practice questions, flashcards, and a glossary. Take your career to a new level with this Study Guide!

Introduction xxi

Assessment Test xxix

Answers to Assessment Test xxxviii

Chapter 1 Introducing Teams 1

Using Teams: The Basics 3

Accessing Teams 9

O365 E3 Trial 10

Customer Immersion Experience 10

Fully Paid E3 10

Using Teams as Part of O365 10

Home User Plans 12

Small/Medium Business Plans 12

Enterprise Plans 13

Managing Teams 15

Management Tools 15

Policy Management 24

Summary 26

Exam Essentials 27

Exercises 28

Review Questions 30

Chapter 2 Getting Teams Up and Running 33

Migrating from Skype for Business 34

Coexistence Modes 36

Interoperability 42

Coexistence Modes and Migration/Upgrade Paths 46

Meeting Migration Service 48

Managing Skype for Business to Teams Migrations 51

Preparing Your Network for Teams 57

Internet Breakout 58

Networking Best Practices 59

Network Quality 64

Network Capacity 73

Deploying Clients Required for Teams 84

Clients 84

Devices 88

Summary 99

Exam Essentials 99

Review Questions 106

Chapter 3 Teams Core Functionality 111

Creating Teams 112

Teams Memberships 114

Types of Teams and Discoverability 116

Making a Team from Scratch 118

Upgrading an Existing Resource to a Team 127

Org-Wide Teams 134

Managing Features Inside Teams 139

Messaging Policies 139

Managing Channels 148

Managing Settings in a Team 152

Manage Settings for Teams 156

Managing Guests and External Access 162

External Access vs. Guest Access 162

Managing External Access 165

Managing Access for Guest Users 166

Reviewing Guest Access 173

Meetings with Teams 173

Teams Meetings 174

Teams Live Events 188

Summary 196

Exam Essentials 197

Exercises 199

Review Questions 207

Chapter 4 Advanced Teams Functionality and Management 213

Admin and User Management 214

Teams Admin Roles 215

Manual Team Membership 223

Dynamic Membership 225

Access Reviews 231

Lifecycle and Governance 236

Team Templates 236

Group Creation Policies 242

M365 Group Naming Policy 247

M365 Group Expiration 252

Archiving, Deleting, and Restoring Teams 255

Data Security and Compliance 260

Sensitivity Labels 260

Retention Policies 267

Data Loss Prevention Policies 272

Segmentation and Information Barriers 279

eDiscovery 286

Security and Compliance Alerts 297

Teams Apps 302

App Policies 304

Using Custom Apps 311

Summary 315

Exam Essentials 316

Review Questions 326

Chapter 5 Adding Telephony 331

Phone System Overview 333

Delivery Method 333

Licensing 336

Number Types 339

Device Types 339

Emergency Calling 341

Phone System Delivery 351

Calling Plans 351

Direct Routing 365

Controlling Phone System Features 380

Calling Features 380

Calling Workflows/Voice Apps 389

Summary 407

Exam Essentials 408

Exercises 410

Review Questions 417

Chapter 6 Review Usage and Maintain Quality 421

Adoption and Deployment Approach 422

Deployment Planning 423

User Adoption 425

Monitoring Collaboration 427

Teams Usage Reports 428

Microsoft 365 Usage Reports 433

Monitoring Telephony 434

Call Analytics 437

Call Quality Dashboard 441

Summary 451

Exam Essentials 452

Exercises 453

Review Questions 456

Appendix Answers to Review Questions 459

Chapter 1: Introducing Teams 460

Chapter 2: Getting Teams Up and Running 460

Chapter 3: Teams Core Functionality 463

Chapter 4: Advanced Teams Functionality and Management 465

Chapter 5: Adding Telephony 467

Chapter 6: Review Usage and Maintain Quality 470

Index 471

BEN LEE has spent most of his professional career working with Microsoft technologies, and for the last 10+ years he has specialized in their Unified Communications and Collaboration stack. Since Teams entered the market, he has been helping organizations to understand how to deploy and adopt it successfully. He has helped organize many IT User Groups and enjoys sharing knowledge and lessons learned through online platforms and speaking engagements. He currently works as the Microsoft Technology Lead for a global Direct Routing as a Service provider, helping companies migrate their telephony workload into Teams.