John Wiley & Sons Digital Government Excellence Cover How to lead the digital transformation of governments Digital Government Excellence: Lessons from E.. Product #: 978-1-119-85887-4 Regular price: $40.09 $40.09 In Stock

Digital Government Excellence

Lessons from Effective Digital Leaders

Sikkut, Siim

Wiley CIO

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1. Edition August 2022
320 Pages, Hardcover
Wiley & Sons Ltd

ISBN: 978-1-119-85887-4
John Wiley & Sons

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How to lead the digital transformation of governments

Digital Government Excellence: Lessons from Effective Digital Leaders delivers a fascinating treatment of digital leadership as governments around the world start or restart the digital transformation of their work and service delivery.

The author provides a playbook on how to achieve digital excellence via interviews with 20 remarkable digital government leaders from around the world. Each one offers insights on strategies for how to incorporate the best of digital into public services and practical tips on leading digital reforms and delivery teams. The book also:
* Explores how to begin the task of making all of government to "go digital" or go deeper and bolder in this direction, including the first steps and beyond
* Highlights leadership styles and practices for effective and lasting delivery of digital strategies and reforms
* Provides food for thought about what it takes to be an impactful digital transformation leader - in government and beyond

The book is ideal for Chief Digital/Information/Technology Officers or digital agency leaders in public service. Digital Government Excellence is also an indispensable resource for any practitioner, policymaker or political leader in governments at any level, as well as any student or advisor of governments looking into how to deliver digital transformation in the public sector.

Preface ix

Acknowledgments xi

List of Abbreviations xiii

Introduction xv

1. Aisha Bin Bishr, Dubai, United Arab Emirates (UAE) 1

2. Alex Benay, Canada 15

3. Anna-Maija Karjalainen, Finland 31

4. Barry Lowry, Ireland 45

5. Bolor-Erdene Battsengel, Mongolia 59

6. Cheow Hoe Chan, Singapore 71

7. Daniel Abadie, Argentina 83

8. Diego Piacentini, Italy 97

9. Hillary Hartley, Ontario, Canada 109

10. Innocent Bagamba Muhizi, Rwanda 123

11. José Clastornik, Uruguay 135

12. Lars Frelle-Petersen, Denmark 147

13. Luis Felipe Monteiro, Brazil 159

14. Mike Bracken, United Kingdom 173

15. Pedro Silva Dias, Portugal 189

16. Randall Brugeaud, Australia 203

17. Shai-Lee Spiegelman, Israel 219

18. Taavi Kotka, Estonia 233

19. Tim Occleshaw, New Zealand 245

20. Yolanda Martínez, Mexico 261

Epilogue: How to Lead a Government to Digital Excellence 279

About the Author 287

Index 289
SIIM SIKKUT is the former Government Chief Information Officer of Estonia, where he led the national digital policy and digital government strategy and delivery. He also chaired the OECD Working Party of Senior Digital Government Officials. Siim is a globally in-demand keynote speaker and has been recognized as one of the world's most influential people in digital government by Apolitical.

S. Sikkut, Princeton University; University of London